Top Tech Jobs & Startup Jobs in Charlotte, NC

Founding Forward Deployed Engineer who partners with enterprise customers to identify AI opportunities, design and deploy autonomous agents, and convert custom solutions into scalable platform capabilities. The role owns the full lifecycle from discovery and architecture through production deployment, monitoring, and optimization. It also establishes FDE processes, playbooks, team culture, technical roadmaps, and cross-functional operating practices.

Lead reliability engineering for critical SaaS services by defining SLOs, managing major incidents, improving observability, architecting scalable infrastructure, advancing deployment safety, and mentoring engineers. The role partners with engineering and product leaders to balance feature delivery with system resilience, while driving reliability standards, automation, and recruiting across the SRE organization.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.