Top Tech Jobs & Startup Jobs in Charlotte, NC

The Strategic Account Executive will drive new business and expand existing accounts in enterprise SaaS sales, focusing on CIAM and fraud prevention solutions. They must possess strong relationship-building skills with C-suite executives and have a proven track record in meeting revenue targets.

Lead post-sales technical engagement for strategic enterprise accounts to drive adoption, onboarding, integrations, and time-to-value. Serve as trusted technical advisor, resolve technical roadblocks, coordinate cross-functional teams, present roadmaps, run business reviews and enablement, and help shape product direction while supporting incident response and account expansion.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.

The Sales Operations Manager partners with AEs to structure deals, optimize sales processes, support complex transactions, and improve operational efficiency.