Top Tech Jobs & Startup Jobs in Charlotte, NC

Own the strategy, roadmap, build, launch, and measurement of digital Customer Success programs. Configure Gainsight journeys, campaigns, segments, triggers, integrations, dashboards, and reporting. Identify engagement gaps, prioritize initiatives, coordinate cross-functional delivery, and provide data-backed recommendations to CS leadership. Maintain platform integrity and documentation while connecting digital programs with CSM-led activities across onboarding, adoption, renewal, and expansion.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Owns 6sense’s competitive intelligence and win/loss program, including customer interviews, research, synthesis, competitive positioning, market analysis, field enablement, claims validation, monitoring, and executive readouts. The role influences product roadmap, pricing, packaging, and analyst relations while providing evidence-based insights into competitors, buyer behavior, market convergence, and differentiation.

Owns and continuously improves the R&D operating system across Product and Engineering. Responsibilities include designing governance frameworks, operating models, metrics, dashboards, reporting, tooling strategies, and organizational processes. The role drives operational excellence, process adoption, executive visibility, data quality, AI-enabled workflow improvements, cross-functional alignment, and resolution of operational risks and dependencies.

Sell B2B programmatic advertising solutions to enterprise organizations, partnering with SaaS account executives to expand strategic accounts and drive revenue. The role requires executive relationship development, consultative and multi-threaded selling, complex deal closure, and communicating how predictive intelligence, intent data, AI, and audience activation generate pipeline and measurable business outcomes.

Sell B2B programmatic advertising solutions to large enterprise organizations, partnering with SaaS account executives to expand strategic accounts and grow advertising revenue. Build executive relationships, navigate complex stakeholder groups, exceed quotas, close six- and seven-figure deals, and connect advertising, predictive intelligence, intent data, and audience activation to pipeline and revenue outcomes.

Sell 6sense's predictive B2B marketing platform by closing large, complex enterprise deals. Own territory like a CEO, evangelize the product, drive net-new logos, manage pipeline, and consistently exceed quota while collaborating across teams to drive customer growth.

Lead FP&A functions including end-to-end operating model, forecasting, budgeting, board and investor reporting, and scenario planning. Partner cross-functionally (GTM, People, R&D) to drive capacity planning, ROI, cost optimization, and M&A analysis. Implement and automate financial systems and dashboards (Snowflake/EDW, AI tools), deliver timely insights to executives, and develop a high-performing FP&A team to improve predictability and company valuation.

Lead and manage a specialized Product Management pod owning the Predictive Platform. Define strategy, roadmap, model training/measurement standards, and cross-model initiatives to scale core predictive engines across the product ecosystem. Serve as player/coach, partner with leadership, and ensure data-to-model integrity and platform reuse.

Lead positioning, messaging, and GTM for the Foundation platform pillar—translating identity, data, API, MCP, and security capabilities into technical selling materials, proofs, enablement, and launch programs to win technical and economic buyers.