Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads Salesforce consulting engagements from sales through delivery, overseeing project teams, solution architecture, staffing, governance, client relationships, and executive stakeholder alignment. Develops scopes, estimates, SOWs, and growth plans; guides Salesforce and contact center transformations; ensures quality delivery and customer satisfaction; and provides thought leadership on AI agents, Agentforce, and emerging technologies. Travel up to 25% is required.

Manages Salesforce, CRM, and AI implementation projects for enterprise clients. Responsibilities include overseeing scope, schedules, financials, requirements, user stories, stakeholder communications, UAT, training, and delivery quality. The role serves as a client-facing project lead and Agile Scrum Master, coordinating architects and consultants through the software development lifecycle while tracking business outcomes and facilitating successful cloud-based solution implementations.

Leads end-to-end delivery of AWS and Amazon Connect contact center, conversational AI, and agentic solutions. Responsibilities include managing scope, schedules, budgets, risks, dependencies, requirements, user stories, UAT, cutover, and post-launch support. The role serves as the primary client contact, facilitates stakeholder meetings, coordinates distributed technical and consulting teams, supports training and presentations, and guides Agile Scrum and SDLC processes.

Leads technical architecture and delivery of Salesforce Agentforce solutions, including AI agents, Data 360 architectures, integrations, grounding strategies, automation, testing, and security. Partners with customers and delivery teams from design through deployment, mentors developers, establishes Salesforce and AI development standards, and explores emerging agentic AI capabilities. Travel up to 25% is required.

Own the full enterprise sales cycle, from lead qualification through closing and account care, focused on winning new financial services logos. Build Salesforce and channel-partner relationships, drive pipeline and forecasting, sell complex Salesforce implementations and technology solutions, collaborate with marketing, sales engineering, Salesforce teams, and executives, and maintain strong customer experiences while achieving quota targets.

Manages full-cycle recruiting for Salesforce and AWS professionals, partnering with hiring managers to understand needs, source candidates, conduct screenings, coordinate interviews, negotiate offers, and support onboarding. Builds talent pipelines through creative sourcing, networking, social media, campuses, job fairs, and training institutes. Maintains job postings, prepares job descriptions and offer letters, ensures candidate follow-up, and delivers a positive candidate experience while maintaining confidentiality and accurate documentation.

Lead Salesforce Revenue Cloud data architecture and migration initiatives for CPQ and Billing implementations. Design data models, mappings, transformation logic, migration frameworks, and SQL-based extraction processes. Migrate revenue entities from ERP, billing, and legacy systems into Salesforce, validate data quality, and support testing and cutover. Facilitate customer workshops, manage stakeholders, and collaborate with architects, developers, RevOps, and QA teams.

Customer-facing technical architect for Field Service, designing reports, dashboards, and Einstein Analytics dataflows/lenses. Translate business reporting needs into technical specs, establish best practices and deployment standards, and support integrations and platform architecture across Salesforce and cloud platforms.

As a Salesforce Technical Architect focused on Data & AI, you'll design and implement solutions using Salesforce Data 360, oversee technical projects, collaborate with various stakeholders, and mentor junior staff to drive AI innovations.

As a Salesforce Experience Architect, you will design AI-powered experiences using Salesforce technologies, support clients in strategy and implementation, and mentor junior team members.