Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead end-to-end Salesforce B2B Commerce and Revenue Management solution architecture, from discovery and design through deployment and post-go-live optimization. Define data models, integrations, security, UX, testing, release governance, and scalable Salesforce architectures across Commerce, Service Cloud, Order Management, and Consumer Goods Cloud. Serve as a technical authority for clients and delivery teams, guide development, mitigate risks, and support reusable solution assets. Travel up to 25% for customer engagements and internal events.

Architect and deliver Agentforce-powered Salesforce solutions from design through deployment. Translate client needs into agentic topics, instructions, actions, automations, code, data structures, and deployment strategies. Collaborate with clients, project managers, developers, solution architects, and UX designers; establish scalable data-ingestion practices; monitor Salesforce capabilities; and contribute reusable delivery assets and best practices.

Designs and delivers enterprise Salesforce ITSM solutions using Service Cloud, Experience Cloud, Data Cloud, and Agentforce. Responsibilities include gathering requirements, architecting declarative solutions, defining technical specifications, leading implementations and integrations, managing projects and releases, advising clients, training users, and overseeing delivery. The role also leads enterprise service projects, partners with AI teams, manages multiple deployments, and applies ITSM/ITIL and SDLC methodologies.

Designs and implements enterprise AWS solutions for contact centers, primarily using Amazon Connect and Salesforce Service Cloud Voice. Responsibilities include developing integrations, configuring cloud services, advising on technical requirements, leading development teams, conducting code reviews, troubleshooting, documenting solutions, and training users. The role requires programming proficiency, AWS architecture knowledge, infrastructure automation, CI/CD experience, and the ability to lead technical delivery with minimal direction.

Lead Salesforce Sales Cloud implementations from discovery and requirements through architecture, configuration, development, QA, deployment, and launch. Own solution design, advise clients, support presales and demos, apply lifecycle and governance best practices, collaborate with AI and Salesforce teams, and mentor junior consultants. The role also contributes to thought leadership and stays current with Salesforce platform releases and features.

As an AWS Technical Architect, you will ensure customer success with Amazon Connect solutions, conduct technology assessments, educate clients on AWS, and manage technical teams. You'll translate customer needs into effective designs, oversee project deliverables, and provide training while driving best practices in contact center design.

Customer-facing technical architect for Field Service, designing reports, dashboards, and Einstein Analytics dataflows/lenses. Translate business reporting needs into technical specs, establish best practices and deployment standards, and support integrations and platform architecture across Salesforce and cloud platforms.

Designs and implements Salesforce Service Cloud reporting, dashboards, dataflows, lenses, integrations, and technical architectures for customers. Translates business requirements into technical specifications, establishes development and deployment standards, and advises stakeholders on Salesforce solutions. Requires hands-on Apex, Lightning Components, and Visualforce experience; Salesforce Application and System Architect certifications; integration and cloud platform expertise; and international travel availability.

Lead design and implementation of Salesforce Revenue Cloud/CPQ/Billing solutions, optimize Quote-to-Cash processes, manage integrations and migrations, engage stakeholders, guide technical teams through delivery, and recommend continuous improvements to drive revenue operations and financial accuracy.

As an AWS Solution Architect, you'll design and implement Amazon Connect solutions, improve customer processes, lead technical teams, and educate clients on AWS value.