Top Tech Jobs & Startup Jobs in Charlotte, NC

Define and lead ServiceNow architecture and target-state roadmaps, ensure best-practice scalable implementations, design integrations and CMDB/CSDM strategies, provide technical leadership across delivery, support AI-enabled ServiceNow capabilities, and collaborate with stakeholders to ensure platform sustainability and governance.

Lead incident management, operational resilience, and AIOps-driven automation across enterprise environments. Drive SRE practices, observability (Dynatrace), ServiceNow workflow automation, root-cause analysis, SLAs/SLOs, and build AI-powered self-healing workflows to reduce MTTD/MTTR and improve reliability.

As a Lead Technical Consultant, you will oversee all software development lifecycle phases, mentor team members, and ensure best practices in deployment and documentation while collaborating with clients and architects.

Manage Salesforce implementation projects in an Agile environment: run Scrum ceremonies, track sprints, create timelines, coordinate cross-functional teams and vendors, communicate status, resolve technical issues, and ensure deliveries meet client and internal goals. Apply AI knowledge and insurance/financial services domain expertise to drive solutions.

Lead design, build, and deliver enterprise Apigee API management solutions (Apigee X/Hybrid). Architect APIs, mentor teams, support pre-sales, create PoCs, define governance, implement security integrations, and support CI/CD and production deployments.

Lead design and delivery of Salesforce Media Cloud and Revenue Cloud solutions for broadcasters, publishers, and streaming platforms. Translate business requirements into scalable architectures across CPQ, Billing, Media Cloud data models, OmniStudio, and guided selling. Drive ad-sales, subscription, and content licensing workflows, run discovery workshops, perform fit-gap analyses, mentor teams, and ensure solution alignment with business outcomes and Salesforce best practices.

Design and lead Salesforce solutions spanning Sales Cloud and Marketing Cloud Account Engagement (Pardot). Scope projects, architect prospect-to-lead/contact sync, drive connector and data governance best practices, mentor consultants, and manage campaign automation, segmentation, and deliverability considerations.

Design and deliver end-to-end, multi-cloud Salesforce solutions (Sales, Service, Experience Clouds); define architecture and data models; lead client technical strategy and scoping; oversee third-party integrations and solution quality; mentor teams, contribute to sales pursuits and POCs, and remain hands-on for ~10-20% of delivery work.

As a Lead BPM Consultant, oversee software development life cycle phases, implement IBM BAW/BPM processes, lead teams, and foster effective relationships.

Lead and scale AI engineering and solutions for BFSI, focusing on software development lifecycle transformation and regulatory compliance. Drive platforms' architecture, client delivery, and talent development to enhance organizational growth and innovation.