Top Tech Jobs & Startup Jobs in Charlotte, NC

The Account Executive is responsible for driving revenue by prospecting new accounts, building relationships, and managing client proposals. Key tasks include developing a sales pipeline, tracking metrics, and delivering customer solutions.

The Senior Genesys Architect will design and deliver customer experience solutions, lead a team in implementation, define requirements, and mentor technical staff.

The Engagement Manager leads CX solutions projects, builds client relationships, manages delivery teams, and oversees strategies for successful implementation.

The CX Business Architect designs and delivers customer experience solutions, providing strategic leadership and managing client projects while fostering client relationships.

Analyze caller behavior data and create visual reports to improve IVR experiences. Collaborate with stakeholders for data-driven insights.

The Senior Test Analyst is responsible for designing testing efforts, writing and executing test cases, creating test data, and collaborating with teams to ensure quality in customer experience solutions.

Design and administer databases, develop web applications, write SQL for application enhancements, and participate in call center analytics systems integration.