Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide underwriting support for Home Equity by answering guideline, occupancy, income, and complex scenario questions; document scenarios and create QRG/FAQs; own SOP updates; assist QA, audit remediation, and training; act as liaison for credit exceptions and underwriting escalation.

As a Home Loan Member Advocate, you will provide customer service and sales support in mortgage retention, loan restructuring, and ensuring client satisfaction in the loan process.

The Mortgage Loan Coordinator schedules refinance closings, reviews loan files for accuracy, communicates with borrowers, and monitors closing disclosures and fees.

Coordinate collection, ordering, tracking, and review of condominium project documentation to support mortgage approvals and closings. Liaise with loan officers, underwriting, title companies, HOAs, and property managers; process payments; monitor outstanding conditions; escalate eligibility concerns; maintain compliance with agency and investor requirements; and identify process improvements.

Review and prepare mortgage closing documents and packages, schedule closings with borrowers, reconcile and approve Closing Disclosures, coordinate with title/settlement partners and internal teams, manage a mixed loan pipeline to meet production and regulatory requirements, and maintain accurate loan origination system records.

The Mortgage Processor reviews loan applications for accuracy and completeness, manages a pipeline of loans, and ensures timely communication with clients and internal teams.

Design and own login and authentication fraud strategy across web and mobile: detect and mitigate ATO, credential stuffing, MFA bombing, SIM swap, OTP interception, and emulator/bot traffic; drive device forensics and behavioral signals; build step-up auth, account recovery, and high-risk decisioning; coordinate with InfoSec, IAM, Fraud Ops, and partners to translate threat intel into production policies and optimize approval/loss trade-offs.

Owner of cross-product fraud strategy designing unified decisioning across onboarding, login, funding, and money movement. Lead device forensics, entity resolution, scam interception, and risk-tiered money-movement policies. Build shared analytics (SQL/Python), partner with product, Fraud Ops, and InfoSec to deploy rules-engine policies, monitor performance, and govern cross-product risk infrastructure.

Review executed closing documents, verify funding conditions, request and balance wires, coordinate disbursements, communicate with internal and external parties, use Encompass to track funding, and ensure compliance and timely loan funding.

Manage and enforce rate lock policies, process rate locks and re-prices, ensure loan pricing accuracy, perform data entry, monitor investor locks and robotics reports, handle lock-related exceptions and escalations, support disclosures and fee accuracy, and train new teammates.