Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Director of Technical Services drives customer retention and revenue growth through leadership, mentoring, and strategic engagement with clients.

As a Senior Solutions Architect, you'll consult with clients to optimize their use of Gainsight, ensuring best practices and scalability, while managing projects and enhancing customer success.

As a Product Experience Adoption Consultant, you'll drive customer value through Gainsight PX, enabling analytics and in-app strategies while collaborating across teams to enhance product adoption and success.

As a Staff Software Engineer, you'll advance Gainsight's Customer Education Platform by designing, developing, and deploying product features while collaborating with cross-functional teams.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Senior Strategic Engagement Manager drives success with customers, manages complex engagements, partners with executives, and leads cross-functional teams to achieve enterprise objectives.

The Strategic Engagement Manager leads complex software implementation projects, ensuring alignment with client goals and managing project delivery efficiently.

The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.

The IT Project Manager will oversee SaaS IT projects, ensuring timely delivery within scope and budget while collaborating with cross-functional teams.

The role involves driving sales growth through consultative selling, managing complex sales cycles, and building long-term customer relationships with a focus on enterprise solutions.