Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, develop, secure, modernize, and support scalable omnichannel APIs for customer-facing web, mobile, contact center, partner, and enterprise applications. Improve API security, resiliency, performance, observability, testing, and reliability. Collaborate with architecture, security, cloud, product, operations, and engineering teams; lead technical delivery, mentor engineers, develop reusable patterns, and provide Tier 3 production support. Apply AI-assisted engineering practices and contribute to API lifecycle management and continuous improvement.

Configure, tune, and operate Microsoft Purview and Proofpoint ITM to detect and investigate insider threats. Triage alerts, reduce false positives, support eDiscovery, correlate telemetry with SIEM/EDR, automate policy deployment with KQL/PowerShell/Graph API, track KPIs, and ensure controls meet HIPAA/HITRUST/PCI-DSS/SOC2 requirements while partnering with Security Operations, HR, Legal, and compliance stakeholders.

Lead architecture for CenterWell programs, define reference architectures, govern solution designs, enable AI/ML (agentic) integrations across cloud/data platforms, ensure compliance and delivery readiness, and collaborate with product, engineering, security, and executive stakeholders.

Develop and support Salesforce Health Cloud and Sales Cloud solutions using Apex, Flows, OmniStudio, and Lightning Components. Build integrations, workflows, automations, tests, and deployments; troubleshoot defects and support production applications. Collaborate with product owners, analysts, and cross-functional teams in an Agile environment. Maintain technical documentation and contribute to CI/CD, code reviews, root cause analysis, and continuous improvement.

Leads complex analytics initiatives and partners with business leaders to define problems, analyze pharmacy, sales, and operational data, and develop actionable recommendations. Manages engagements across the full analytics lifecycle, from discovery through solution delivery and implementation support. Designs metrics, dashboards, frameworks, and decision-support tools while communicating insights to executive, operational, and technical audiences. The role emphasizes consultative analytics and business problem solving rather than software development or data infrastructure engineering.

Leads strategic Network Operations initiatives focused on standardization, governance, process improvement, operational readiness, and scalability. Develops executive communications, manages workplans, tracks risks and deliverables, facilitates cross-functional alignment, and supports technology and operating-model transitions. The role requires independent influence, analytical problem-solving, and executive communication. It is remote with occasional travel to Humana offices.

Serves as a strategic advisor and gatekeeper to the Enterprise Leadership Team, managing the SVP/President’s agenda and priorities. Drives alignment, decision-making, cross-functional initiatives, and strategic execution. Prepares executive briefing materials, oversees follow-up actions, supports implementation of programs and large-scale projects, contributes to functional strategy, and improves organizational performance. This is a fully remote role requiring approximately 30% travel.

Supports corporate accounting operations, including month-end close, journal entries, reconciliations, intercompany transactions, eliminations, mergers and acquisitions, financial reporting, and internal controls. Reviews offshore accounting work, analyzes complex accounting issues, performs ad hoc financial analysis, and contributes to process improvement projects. Requires strong U.S. GAAP knowledge, sound judgment, and cross-functional collaboration.

Leads the strategy, roadmap, delivery, and continuous improvement of Humana’s enterprise IVR and conversational automation portfolio. The role drives Google GECX-based voice bots, routing, LLM/NLU capabilities, generative and agentic experiences, platform modernization, governance, and measurable customer and operational outcomes. Responsibilities include building product teams, managing enterprise initiatives, partnering cross-functionally, influencing executives, and overseeing risks, dependencies, architecture, and prioritization.

Leads Humana’s enterprise consumer and growth strategy for D-SNP and C-SNP products. Owns the member lifecycle across acquisition, product and benefit design, engagement, retention, customer experience, quality outcomes, and business performance. Partners with Product, Actuarial, Clinical, Marketing, Sales, Digital, and service teams to identify growth opportunities, develop consumer-centric strategies, guide market analysis, establish objectives, present recommendations to executives, and mentor high-performing teams.