Top Tech Jobs & Startup Jobs in Charlotte, NC

Serve as primary client contact for a large account, coordinate cross-functional teams, maintain service quality, manage billing and revenue reporting, present updates, lead status calls, and grow revenue through strategic initiatives.

Lead design of the Agentic Apps Framework for Zeta Developer Platform: define AI interaction patterns, build scalable design systems in Figma, prototype motion and micro-interactions, partner with Product and Engineering, mentor designers, and establish standards to deliver production-grade agentic experiences at scale.

Lead the design of Zeta Developer Platform's AI-first experience—creating conversational interfaces, scalable design system components, motion-driven interactions, and prototypes. Partner with product and engineering to define AI interaction, explainability, and platform-wide UX patterns that build trust and consistency.

The Senior Product Manager will lead LLM Operations, focusing on agent chaining, model orchestration, and developing user-friendly tools for marketers.

Own and evolve the design system for Zeta Developer Platform: define component libraries, design tokens, interaction patterns, and documentation; build production-ready accessible components with engineering; drive adoption and patterns for AI-native interactions across multiple products.

Lead and manage Zeta's data collaboration platform, ensuring its stability, scalability, and security while defining roadmaps, support structures, and success metrics.

The role involves managing and executing marketing events and initiatives to engage clients, drive brand awareness, and support sales efforts. Responsibilities include planning events, managing logistics, creating budgets, and maintaining vendor relationships.

Design and implement scalable go-to-market intelligence workflows and automation. Define business requirements for reports and dashboards, partner with Product and Analytics, improve Data Cloud tool adoption, document processes, support integrations, and deliver automation-aligned pre-sales and client-facing materials.

Lead solution design and technical strategy for complex enterprise opportunities: conduct discovery, design integrations with CRM/data platforms/identity/analytics, deliver tailored demos, support RFP/RFI responses, mentor teammates, and develop reusable assets and playbooks to drive deals and measurable ROI.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.