Top Tech Jobs & Startup Jobs in Charlotte, NC

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.

Drive enterprise account growth with Fortune-class clients by building C-level relationships, uncovering business initiatives, developing account penetration strategies, meeting quota and forecast goals, and collaborating with analysts to deliver consultative solutions that increase contract value and retention.

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Manage and grow enterprise accounts by building executive relationships, uncovering business initiatives, developing account penetration strategies, meeting quota, forecasting, and collaborating with analysts to deliver prescriptive solutions that increase contract value and retention.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.