Top Tech Jobs & Startup Jobs in Charlotte, NC

Build and maintain relationships with key education accounts, supporting implementation, adoption, retention, renewals, and growth. Serve as a trusted advisor to school administrators and coordinate with sales, training, product, and support teams. Monitor implementation progress, customer health metrics, renewal opportunities, and account expirations. Use data to guide strategic account meetings and resolve customer issues. The role requires strong communication, product knowledge, project coordination, and account management skills.

Leads ed2go’s Portfolio Management organization and portfolio strategy, overseeing catalog segments, lifecycle management, investment prioritization, content modernization, partnerships, and optimization. Uses market, customer, operational, and financial data to guide decisions supporting revenue growth, margin expansion, and long-term value. Partners with senior leadership and Finance, establishes performance reviews and operating rhythms, and leads transformation through AI, automation, and innovative content development.

Leads an Enrollment team to achieve revenue and enrollment goals through process adherence, reporting, mentoring, hiring, and performance management. Advises prospective students, supports a high-quality enrollment experience, improves operational efficiency, collaborates across departments, and manages external vendor relationships. The role requires consultative sales experience, inside sales or management experience, problem-solving skills, and flexibility beyond standard business hours.

Supports monthly, quarterly, and year-end close processes, account reconciliations, consolidations, financial reporting, balance sheet analysis, data validation, audit requests, and BlackLine controls. The role researches reporting differences, maintains documentation, coordinates with accounting and finance teams, and assists with process and control testing in a global public-company environment.

Leads the Milady beauty education content portfolio, developing evidence-based product and business strategies through market, customer, competitive, and financial analysis. Oversees portfolio lifecycle, content development plans, budgets, timelines, quality, and performance. Coordinates cross-functional teams, collaborates with Marketing and Sales, engages authors and customers, conducts market testing, and supports adoptions through positioning, presentations, campus visits, and industry conventions.

Leads Cengage’s royalty payments and product finance operations, including royalty models, contributor payments, product data, system ownership, reporting, audit support, and risk control. The role manages a team, develops scalable processes, oversees data setup across finance systems, drives complex improvement initiatives, resolves contributor issues, and presents analyses and recommendations to executive leaders.

Administer and configure SAP Concur Travel & Expense, including workflows, policies, audit rules, reporting, integrations, and corporate card programs. Troubleshoot system issues, maintain data integrity, support upgrades, and analyze spending for compliance and savings. Provide user support, documentation, training, onboarding, and coordination with Finance, HR, IT, Procurement, SAP Concur support, and technical teams.

The Analytics Architect will design and implement cloud-based analytics solutions, maintain data pipelines, ensure data quality, and collaborate with teams to enhance operational efficiency.

Manage and drive customer renewals via proactive engagement, CRM pipeline management, and cross-functional collaboration with sales to minimize churn, identify expansion opportunities, and support forecasting and reporting.

Lead a team to enhance Cengage Learning Platforms by implementing AI-first strategies, improving software delivery processes, and ensuring product quality.