Top Tech Jobs & Startup Jobs in Charlotte, NC

Handles customer inquiries about orders, adjustments, complimentary copies, websites, digital product registrations, and general products through phone, email, cases, and live chat. Navigates multiple software applications to identify customer needs, diagnose issues, and resolve inquiries. Reports trends that support product and process improvements while meeting quality, availability, and productivity goals. The role also involves teamwork, independent work, multitasking, organization, mentoring, and ongoing development.

Manage assigned client accounts, build customer relationships, understand objectives, and develop consultative success strategies. Monitor usage, adoption, and account health; coordinate technical support; conduct business appraisals; and drive product integration and adoption. Own renewals, cross-sell, add-on, and upgrade opportunities while maintaining sales pipelines, forecasts, and account records in Salesforce and Gainsight.

Conduct outbound calls and emails to prospective beauty and wellness education customers, present Milady’s ExamReady solution, identify needs, qualify opportunities, schedule sales demonstrations, follow up to improve attendance, maintain accurate outreach records, and meet weekly appointment goals while coordinating with sales representatives.

Conduct outbound calls and emails to beauty and wellness education prospects, present Milady’s ExamReady solution, identify customer needs, generate qualified sales opportunities, schedule demonstrations, follow up to improve attendance, maintain accurate outreach records, and meet weekly appointment goals while supporting up to five sales representatives.

Conduct outbound phone and email prospecting to beauty and wellness education customers, present Milady’s ExamReady solution, identify needs, qualify opportunities, schedule sales demonstrations, and follow up to improve attendance. Maintain accurate outreach records, coordinate handoffs with sales representatives, and meet weekly activity and appointment goals.

Acquire and expand enterprise business by prospecting strategic accounts, engaging C-level security and IT executives, managing complex sales cycles, positioning InfoSec solutions, negotiating contracts, and achieving sales quotas. The role also requires pipeline development, forecasting, CRM management, and competitive deal strategy.

Develop qualified sales pipeline through targeted outbound prospecting, personalized multi-channel outreach, account research, consultative discovery, lead nurturing, and sales-ready handoffs. Manage complex institutional accounts, coordinate with Sales, Marketing, and Revenue Operations, maintain accurate CRM records, and use performance data to prioritize activities. Mentor colleagues, support onboarding, share best practices, and contribute to process improvements.

Develop qualified sales pipeline through targeted outbound prospecting, personalized multichannel outreach, account research, consultative discovery, lead nurturing, and CRM documentation. Partner with Sales, Marketing, and Revenue Operations to generate qualified meetings and opportunities. Manage complex accounts, mentor colleagues, support onboarding, and improve sales development processes.

The Software Engineering Manager will lead and optimize data transformation projects using AI, collaborate with various teams, and ensure project delivery while balancing technical debt and new features.

Manages and grows revenue across an assigned territory by supporting existing B2B education partners, identifying account expansion opportunities, forecasting revenue, and achieving sales goals. Develops regional account plans, conducts partner business reviews, collaborates with business development and marketing teams, connects partners with workforce funding sources, and tracks market trends. Maintains Salesforce data integrity, responds to partner inquiries, and travels occasionally to key accounts and conferences.