Top Tech Jobs & Startup Jobs in Charlotte, NC

Conduct strategic outbound prospecting to HR, Learning, and Talent leaders across EMEA. Research accounts, personalize multichannel outreach, schedule qualified meetings, maintain Salesforce records, analyze calls in Gong, collaborate with Account Executives, and provide feedback to Marketing. The role includes structured onboarding, sales certification, quota attainment, and use of AI-powered sales tools.

Lead and scale OpenSesame’s sales development function by building a predictable outbound pipeline, coaching SDRs, improving conversion rates, and developing future sales talent. The role oversees AI-enhanced prospecting, messaging, qualification, account-based campaigns, dashboards, reporting, and cross-functional alignment with Marketing, Sales, Partners, Enablement, and RevOps. Success includes stronger quota attainment, improved pipeline quality and velocity, repeatable operating systems, and SDR-to-AE career progression.

Supports Salesforce and other business systems through user administration, troubleshooting, data imports and cleanup, process automation, documentation, training, and system improvements. The role collaborates cross-functionally to resolve requests, improve operational efficiency, maintain data quality, and support user adoption. It also includes ongoing Salesforce learning and progress toward Salesforce Administrator certification.

Curate learning courses and pathways for EMEA customers, translating workforce goals into course mappings and recommendations. Advise Sales and Customer Success teams, manage publisher relationships, identify content gaps, and create scalable curation resources. The role also supports customer presentations, RFPs, webinars, process improvements, and regional go-to-market enablement while coordinating across EMEA time zones.

Own the customer renewal and expansion lifecycle, including pricing strategy, negotiations, proposals, quotes, sales orders, RFPs, forecasting, and closing opportunities. Partner with Customer Success, Sales, Finance, and Legal teams to manage SMB, mid-market, and enterprise renewals. Analyze usage metrics, identify renewal risks and upsell opportunities, lead Procurement discussions, maintain Salesforce records, and drive customer retention and revenue growth.

Supports and improves internal IT systems, resolves escalated support tickets, administers SaaS and endpoint-management tools, manages user access, and strengthens security practices. The role also maintains documentation, supports compliance audits, trains help desk staff, and identifies opportunities to automate provisioning, deprovisioning, and other repetitive workflows. This remote role requires ownership of systems projects and up to 15 travel days annually.

Manage complex enterprise customer accounts as a trusted advisor in the e-learning space. Drive onboarding, engagement, retention, renewals, upsells, executive business reviews, and customer satisfaction. Build success plans, forecast renewal opportunities, mitigate account risk, and support Learning and Development initiatives. Collaborate with Sales, Support, and Curation teams while maintaining accurate customer and opportunity records in Salesforce.com and Gainsight.

Supports the Partnerships Team through partner database management, data analysis, reporting, documentation, workflow improvements, and project management. The intern will learn Salesforce, PRM systems, Google Sheets, project management tools, and AI technologies; contribute to partner programs, collaborate cross-functionally with Sales and Marketing, and eventually lead initiatives that produce measurable results.

Own and improve partner sales operations across lead submission, attribution, opportunity management, reporting, tool adoption, automation, and quote-to-cash workflows. Partner cross-functionally with Sales, Finance, Legal, Business Systems, Marketing, and Enablement to improve data quality, pipeline visibility, forecasting, partner performance insights, and operational efficiency. This manager-level individual contributor will translate complex data and processes into scalable systems, actionable recommendations, and measurable improvements.

Leads integrated partner marketing programs that generate indirect pipeline, sales-accepted leads, opportunities, and bookings. Owns co-marketing, account-based, vertical, email, webinar, event, marketplace, and partner-representative activation programs. Establishes operating cadences, campaign measurement, funnel reporting, MDF management, lead handoffs, optimization processes, and repeatable playbooks while collaborating across Partnerships, Sales, Product Marketing, Content, Field Marketing, ABM, and GTM Operations.