Top Tech Jobs & Startup Jobs in Charlotte, NC

Sell WEX telematics solutions to small and mid-sized fleets by managing a pipeline, negotiating and closing deals, upselling, forecasting MRR in Salesforce, collaborating with customer success and partners, and mentoring junior sales team members.

Leads strategy and execution for benefits administration and enterprise identity products. Defines roadmaps, writes epics and user stories, manages backlogs, aligns cross-functional stakeholders, validates customer needs, and drives adoption, ROI, margin, and market growth. Requires expertise in Agile delivery, user-centered design, customer advisory boards, SaaS/web/mobile products, and benefits administration or health and benefits.

Develop and execute lifecycle and retention marketing strategies for B2B mobility customers. Lead multi-channel campaigns that improve engagement, product adoption, usage, satisfaction, and retention. Collaborate with business and digital marketing stakeholders, manage campaign risks, budgets, and deadlines, and measure performance through customer, revenue, churn, and retention metrics. Use segmentation, marketing automation, analytics, and AI tools to optimize campaign effectiveness and investment.

Manage the full lifecycle of employer benefit plans, including setup, maintenance, closures, participant balances, employer accounts, and enrollment or contribution files. Resolve complex tier-three escalations, troubleshoot product and system issues, coordinate with internal teams and external partners, and maintain compliance with security policies and HIPAA. The role also supports peer training, process improvements, workflow efficiencies, special projects, and positive customer experiences.

Owns governance and optimization of interconnected operational and financial systems supporting billing, pricing, tax, settlement, entitlements, and reconciliation. Serves as the liaison between Operations, Product, Technology, and Finance; analyzes data flows, strengthens controls, investigates multi-system issues, drives root-cause resolution, automates manual processes, tracks performance metrics, and leads change adoption. Requires strong technical business analysis, enterprise systems, financial operations, and cross-functional collaboration experience.

Leads complex pricing network strategy, issue investigation, auditing, reporting, and cross-functional initiatives. Translates business and financial needs into technical requirements, identifies automation and process-improvement opportunities, mitigates financial and compliance risks, supports platform enhancements and UAT, manages stakeholder communications, and provides training and mentorship. The role partners with Product, Technology, Sales, Marketing, Finance, Risk, and clients to improve scalability, operational efficiency, and economic outcomes.

The Channel Success Manager builds relationships with consulting channels, provides training, supports sales efforts, ensures customer satisfaction, and collaborates internally to enhance service delivery.

Owns strategy, multi-year roadmap, and business outcomes for B2B payment platforms and native mobile driver experiences. Leads real-time spend, mobile application, cardless payment, and web-to-mobile capabilities. Partners with engineering, UX research and design, commercial teams, and executives to deliver seamless customer experiences, define product metrics, execute go-to-market initiatives, and drive data-informed improvements using analytics and generative AI tools.

Owns strategy, multi-year roadmap, and business outcomes for a high-visibility digital platform modernization initiative. Leads legacy-system migration, customer workflow transformation, product metrics, analytics-driven iteration, and complex go-to-market execution. Partners closely with engineering, UX researchers, designers, business stakeholders, and executives to create seamless user experiences. Uses generative AI to accelerate discovery and documentation, influences organizational alignment, and mentors junior product managers.

The Sr. Strategic Sales Manager will develop new business opportunities, manage the sales process, build client relationships, and prepare proposals. Requires a consultative approach and strong sales skills in the B2B payments space.