Responsible for managing health insurance claims, resolving denials, conducting audits, and ensuring timely invoicing. Must possess strong analytical skills to assess payment issues.

As a Retention Specialist, you will handle inbound and outbound calls to retain customers, resolve their issues, and meet sales targets. You will utilize empathy and problem-solving skills while providing excellent communication and time management.

Sales Representatives manage inbound and outbound calls to convert leads into subscribers while maintaining ethical standards and achieving sales goals.