Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead customer success for Edmentum’s largest enterprise education partnership in New York City. Manage strategic account retention, renewals, expansion, executive relationships, and measurable customer outcomes. Hire and develop Enterprise Customer Success Managers, establish success standards and playbooks, forecast renewals, mitigate risk, and collaborate with Sales, Product, and Professional Learning teams. The role is remote but requires regular local engagement with district leaders, customers, and employees.

Senior Corporate Counsel will lead commercial contracting, negotiate SaaS and technology agreements, advise on privacy, student data, responsible AI, and employment matters, and manage legal risk across the company. The role develops contracting playbooks, supports strategic transactions, manages outside counsel, and advises executives and business teams. It requires significant autonomy, strong commercial judgment, and expertise in technology transactions and U.S. privacy law.

Manage a defined territory of K-12 education customers, build and expand client relationships, cross-sell education technology solutions, navigate complex sales cycles, deliver presentations, develop territory plans, track CRM activity and forecasts, and close opportunities with decision-makers.

Leads statewide education program implementations from planning and launch through adoption and renewal. Manages state agency relationships, cross-functional teams, district onboarding, technology integrations, data exchange, training, change management, reporting, risk mitigation, and client satisfaction. The role requires executive stakeholder management and delivery of complex, high-stakes programs with fixed deadlines.

Conduct applied AI and psychometric research evaluating the reliability, validity, and fairness of educational products. Analyze large-scale data, apply methods such as IRT and generalizability theory, collaborate with internal and external researchers, and communicate findings through technical documents, presentations, publications, and advisory committee materials.

Leads applied AI research focused on evaluating the reliability, validity, and fairness of AI-enabled educational features. Manages researchers, designs validation studies, oversees research partnerships, communicates findings to product and policy stakeholders, establishes quality standards, and represents the company in academic, industry, and standards forums. Requires expertise in psychometrics, educational measurement, AI evaluation, research ethics, and responsible AI policy.

Own Edmentum’s national and regional event strategy, flagship conferences, regional activation playbooks, event budgets, vendor and agency relationships, and ROI reporting. Partner cross-functionally with Marketing, Sales, Creative, Product Marketing, Demand Generation, and Operations to deliver events, improve lead handoff, expand partnerships, and inform future investment. Travel domestically to 10–12 events annually.

Manage a defined territory for Edmentum’s instructional services, identifying sales opportunities, developing education and government customer relationships, executing the full sales cycle, delivering product presentations, and achieving territory objectives. The role requires consultative selling, CRM-based forecasting, market knowledge, strategic business planning, and travel up to 50%.

Own product go-to-market performance analytics across pipeline, adoption, renewal, and expansion. Build portfolio scorecards and executive reporting, analyze cross-sell opportunities, win/loss trends, competition, pricing, discounting, and packaging, and translate complex data into recommendations. Partner cross-functionally with Product, Sales, Marketing, Customer Success, and Finance to guide investment, roadmap, pricing, and go-to-market decisions.

Build and maintain CS reporting, dashboards, and health score models to identify renewal risk and inform strategy. Deliver executive reporting, collaborate cross-functionally to improve data quality, and develop predictive analytics and longitudinal tracking to reduce churn.