Provide back-office services including reprographics, mail intake and processing, equipment loading and basic troubleshooting, QA of work, client interaction, and meeting contracted deadlines. Support hospitality, facilities, A/V, and reception tasks as needed.

Manage timely submission of electronic invoices and accruals, oversee client transitions to e-billing, handle high-volume complex submissions, liaise between attorneys and clients, maintain billing data and systems, execute accruals and budgets, perform QA and reporting, train and lead staff, and resolve client issues to ensure compliance with client-specific e-billing requirements.

Manage full-cycle billing for 10-15 attorneys, prepare and submit electronic invoices and accruals, support e-billing transitions, maintain billing data, execute accruals and budgets, analyze complex client accounts, oversee team quality assurance and time/absence tracking, train staff, and serve as liaison between attorneys, clients, and billing systems.