Top Tech Jobs & Startup Jobs in Charlotte, NC

Owns expansion ARR quotas and renewal performance across commercial accounts. Develops account plans, drives multi-product adoption and wallet-share growth, leads complex discovery and negotiations, manages renewals, forecasts revenue, inspects pipeline, and mitigates commercial risk. Partners with customer experience, product, and solutions teams to execute expansion strategies and ensure effective handoffs. The role requires substantial account management experience, commercial strategy, negotiation, and structured sales methodology expertise.

Lead global employee benefits administration, renewals, compliance, vendor relationships, HRIS governance, reporting, and operational improvements across multiple markets. Partner with Payroll, Finance, Legal, HR Technology, and external vendors to ensure accurate enrollment, deductions, funding, reconciliations, regulatory reporting, data integrity, and employee communications. Oversee benefits operations, annual enrollment cycles, controls, audits, and service metrics while supporting strategic planning and team workflows.

Own and grow large Enterprise and Government accounts to expand ARR and protect NRR. Lead multi-year strategic account plans, execute advanced discovery with executive, procurement, security and technical stakeholders, navigate regulatory and procurement frameworks, run MEDDPICC-based complex negotiations and renewals, maintain forecast accuracy, and align expansion with delivery and product roadmap.

Manage and grow strategic federal accounts by developing account plans, driving expansion and renewals, coordinating cross-functional teams, supporting RFIs/RFPs, partnering with system integrators and channel partners, and monitoring account health to meet revenue and retention targets.

Manage and grow assigned accounts through high-volume outreach, retention, and upselling. Meet KPIs, collaborate across teams to build integrated solutions, negotiate contracts, manage renewals in Salesforce, and provide exceptional customer service and reporting.

The Account Executive is responsible for acquiring new customers and generating annual recurring revenue through structured pipeline management and sales methodologies.