Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads pre-sales network solution design and technical sales engagements for enterprise customers. Architects campus, wireless, data center, cloud, security, and SDN solutions; develops configurations, pricing, proposals, presentations, and business justifications; qualifies opportunities; partners with sales teams, vendors, and customers; maintains technical relationships; mentors junior staff; and serves as a network thought leader.

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

Build and operate cloud data capabilities, including ingestion pipelines, transformations, data models, curated data products, and data-quality controls. Use Snowflake, dbt, SQL, and Python to deliver governed data for analytics, applications, automation, and AI workflows. Implement testing, CI/CD, documentation, lineage, access controls, monitoring, incident resolution, and performance optimization. Collaborate with engineering, analytics, governance, security, and business teams in an Agile, product-oriented environment with active AI-assisted development.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Leads client engagements involving CTEM, vulnerability management, exposure assessments, remediation strategies, secure architecture, and risk reduction. Responsibilities include analyzing security programs and environments, developing roadmaps, facilitating workshops, creating deliverables, presenting findings to executives, supporting business development, mentoring consultants, and improving security service offerings. The role requires extensive consulting experience, technical leadership, security certifications, strong communication, and expertise in complex enterprise environments.

Leads critical client escalations from initiation through closure, coordinating engineering, delivery, operations, and client success teams. Drives containment, root cause analysis, corrective actions, quality management, and continual improvement. Serves as the primary client advocate during high-visibility incidents, communicates with executives and clients, tracks resolution and satisfaction metrics, and presents performance insights to governance leaders. The role strengthens service delivery processes, prevents recurring issues, and promotes accountability and sustainable operational excellence.

Own and evolve AWS cloud infrastructure, CloudFormation, GitLab CI/CD pipelines, Datadog observability, security controls, automation, databases, and containerized workloads. Participate in on-call, incident response, troubleshooting, postmortems, cost optimization, and reliability improvements. Collaborate with software engineers to improve platform usability and mentor the team on operational excellence while supporting SOC 2 requirements and adopting AI-assisted engineering tools.

Own a product module across strategy, discovery, requirements, roadmap, launch, and lifecycle measurement. Partner with users, clients, designers, engineers, marketing, operations, and platform success to define solutions and deliver intuitive experiences. Conduct feedback sessions, validate problems, communicate roadmaps, identify AI opportunities, and drive measurable improvements in user behavior, business outcomes, and client experience.

Designs and governs production-grade agentic AI solutions across multiple squads. Translates business needs into architectures, roadmaps, requirements, security controls, and implementation plans; defines orchestration, integrations, workflows, and operational safeguards. Coordinates dependencies, technical debt, reusable patterns, and architecture governance while communicating tradeoffs to executives and stakeholders. Provides hands-on technical guidance, supports developer enablement, and directly manages engineers delivering enterprise AI and automation solutions.

Build and ship full-stack features for AHEAD’s Hatch and Unity platforms, owning work from user needs through design, implementation, testing, deployment, and support. Make architectural decisions, use AI development tools responsibly, lead code reviews, mentor engineers, collaborate with stakeholders, estimate work, manage technical risk, and help shape the engineering roadmap. The role uses Elixir and Phoenix while emphasizing adaptability, product thinking, software quality, security, and reliable delivery.