Top Tech Jobs & Startup Jobs in Charlotte, NC

Embed with strategic enterprise accounts to design and deliver bespoke intelligence applications combining ZoomInfo and customer data. Own engagements end-to-end: discovery, solution design, data foundation and management, entity resolution, TAM/white-space analysis, fit scoring, deployment, and governance. Bridge technical and business audiences, contribute to the FDE playbook, and drive expansion and product feedback.

Individual contributor leading execution of learning programs, administering and optimizing learning platforms, building AI-enabled learning experiences, measuring impact with dashboards, and supporting onboarding, compliance, and capability-building across a global organization.

Manage day-to-day execution of SOX program including controls and testing, lead a global team, optimize processes, and collaborate with auditors.

Lead global FinOps strategy across multi-cloud (GCP/AWS), build unit-economics and cost-allocation models, manage AI-related cloud costs, own forecasting and cloud budgeting, negotiate international vendor contracts, report Cloud TCO, and grow a FinOps team.

The Senior Account Manager manages a portfolio of high-spend enterprise accounts, focusing on client retention, upsell opportunities, and measurable business outcomes utilizing ZoomInfo's data solutions.

Lead design and ownership of ZoomInfo's PLG measurement system, define KPIs and leading indicators, analyze end-to-end customer journeys, diagnose growth issues, and influence product investments. Build AI-native, automated analytics workflows, reporting, and monitoring while partnering cross-functionally to prioritize experiments and scale insights that drive adoption, retention, monetization, and expansion.

Lead development of AI-native GTM products using LLMs and autonomous agents. Set vision and roadmap, partner with sales/marketing/CS, define AI metrics, run experiments, and lead cross-functional teams to deliver revenue-driving, user-centric automation.

Lead product analytics efforts to define KPIs, build measurement frameworks, analyze customer behavior, and generate insights that influence product and engineering decisions. Partner with Product, Engineering, and Data teams to design event tracking, run experiments, quantify opportunity sizes, and communicate recommendations through clear narratives and visualizations to drive product adoption, retention, and business outcomes.

Lead AI-native product development for GTM workflows—define vision and roadmap, build generative AI and agent-driven features, engage sales/marketing/CS customers, measure AI-centric metrics (e.g., agent task completion, model accuracy), and drive cross-functional teams to deliver revenue-impacting experiences.

As a Senior Machine Learning Engineer at ZoomInfo, you will enhance core datasets through ML/NLP solutions, manage entity resolution tasks, and drive cross-functional impact by mentoring teams and collaborating on ML KPIs.