Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage a portfolio of federal customers to drive adoption, retention, and measurable value from Sonatype products. Lead structured onboarding and adoption motions, monitor customer health, surface risks and growth opportunities, coordinate cross-functional teams, and use GenAI to accelerate analysis, planning, and communication. Focus on proactive, outcomes-driven customer leadership within regulated federal environments.

Design, automate, and scale GCP infrastructure and CI/CD pipelines using Terraform and GCP-native tooling. Improve reliability, security, observability, and container orchestration (GKE/Helm). Mentor teams, drive DevSecOps best practices, implement secrets and policy controls, and standardize reusable platform modules to improve developer experience and operational excellence.

Lead applied AI projects end-to-end: prototype, validate, and help deploy ML and GenAI solutions (malicious behavior, anomaly/fraud detection, developer experiences). Act as internal AI consultant, design experiments and evaluations, bridge research and production, mentor peers, and ensure data governance and privacy.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

Design, automate, and scale Azure-based infrastructure and CI/CD using IaC (Terraform/Bicep/ARM) and Azure DevOps. Build pipelines, manage AKS and containers, implement observability and security, drive reliability engineering, standardize reusable platform patterns, and mentor engineering teams on DevSecOps best practices.

Lead design and delivery of agentic-first capabilities in Nexus Repository Manager: architect multi-agent subsystems, own product area execution, define verification and eval harnesses, ensure security/reliability for software supply chain features, and mentor senior engineers while coordinating cross-functional stakeholders.