Design and refine user experiences for federal web applications within an agile scrum team. Responsibilities include facilitating design research, creating user flows, prototypes, wireframes, mockups, testing designs with users, synthesizing qualitative and quantitative findings, presenting recommendations, and incorporating stakeholder feedback.

Serve as the Salesforce architectural authority for a large-scale modernization program. Define platform architecture, configuration and development standards, integration and data strategies, security governance, and DevSecOps practices. Design multi-cloud Salesforce solutions spanning Service, Experience, Data Cloud, and AI capabilities. Lead solution design sessions, code reviews, and technical deep dives while contributing hands-on to Apex, LWC, OmniStudio, Flow, integrations, and data models. Guide AI-enabled engineering using Einstein and Agentforce.

Execute and support an agency-level cybersecurity program. Responsibilities include administering RSA Archer, architecting cybersecurity solutions, troubleshooting security issues, developing remediation recommendations, managing workstations and servers, analyzing security architectures, and advising on NIST, FISMA, information security, privacy, and cloud guidelines. The role also involves security documentation, stakeholder coordination, and security information and event management.