Top Tech Jobs & Startup Jobs in Charlotte, NC

The Director of Strategic Accounts will lead a team focused on revenue growth in the healthcare sector, mentoring and guiding account executives. Responsibilities include pipeline management, customer engagement, and maintaining accurate CRM data.

The Social Media Specialist will create engaging content, manage social media channels, execute campaigns, and analyze program success. They'll foster community engagement and collaborate with stakeholders.

Provide personalized onboarding support for Fast Track A2P customers: manage SLAs and credit utilization, resolve onboarding and compliance issues, run customer calls and weekly metrics reviews, log and categorize interactions, identify trends for product teams, and partner with account and operations teams to scale onboarding.

Develop, maintain, and automate Twilio's Compute cloud infrastructure including scalable cloud-native environments, VM orchestration, hardened AMIs, ASG/EC2 management, container images, and OS libraries. Collaborate with architects and engineers, produce IaC-compliant implementations, author documentation and runbooks, participate in on-call rotation, and support legacy and new platform components using automation and best practices.

Lead technical pre-sales for Twilio.org: qualify opportunities, design architectures, run demos and POCs, produce technical proposals, mentor peers, and drive customer adoption across public sector, healthcare, and non-profit customers.

Manage and grow strategic High Tech customer accounts by developing account strategies, driving consultative sales cycles from prospecting to close, mapping technical requirements to Twilio's communications API platform, collaborating with cross-functional teams, forecasting, and consistently achieving revenue and margin targets.

Lead and grow strategic ISV customer accounts by developing account strategies, driving revenue and gross profit, running consultative enterprise sales cycles, managing forecasts and pipelines in Salesforce, and partnering cross-functionally with product, finance, support, and operations to identify new opportunities and serve as a trusted subject-matter expert.

Lead global pricing and monetization strategy for product-led growth. Build price-optimization models, design executive dashboards (Tableau/Looker), analyze sales and usage data, and drive cross-functional execution to maximize revenue and simplify customer purchasing.

Own and grow revenue across assigned strategic accounts for Twilio's messaging, voice, and email products. Build account strategies, run consultative sales cycles, manage forecasts and pipeline in Salesforce, collaborate cross-functionally, and identify upsell and new revenue opportunities while delivering revenue and gross profit targets.

The Sales Development Representative will generate new business opportunities, build relationships, and support the sales pipeline using various outreach methods.