Top Tech Jobs & Startup Jobs in Charlotte, NC

Own Twilio Trust Hub products within the Onboarding and Compliance team. Develop product vision, strategy, and roadmaps; lead cross-functional planning, design, development, and launches; translate customer needs into requirements; define and analyze product metrics; manage stakeholders; and conduct data-driven business reviews. The role focuses on streamlined registration experiences and maintaining strong KYC standards.

Supports senior executives by managing complex calendars, domestic and international travel, meeting priorities, events, expenses, communications, and logistics. Coordinates leadership summits and global offsites, prepares agendas and presentations, records actions, and builds relationships with internal and external stakeholders. Partners with executive business partners, HR, and department leaders to advance business priorities, maintain operating rhythms, and support team development.

Leads new customer acquisition and full-cycle enterprise sales for Twilio’s messaging, voice, and email solutions in financial services. Responsibilities include prospecting, consultative solution selling, contract development, forecasting, pipeline management, territory strategy, and cross-functional collaboration with product, finance, legal, pricing, operations, and engineering teams. The role requires technical SaaS or CPaaS sales expertise, strong business development skills, and approximately 30%–40% travel.

Build and scale pipelines that transform conversation data into structured customer memory. Develop LLM extraction and retrieval systems using embeddings, vector search, and ranking; create evaluation benchmarks and regression gates; diagnose production issues through logs, metrics, and traces; and partner with Product and ML teams to improve customer-focused AI systems.

Lead complex enterprise solution sales for Twilio’s communications platform across regulated financial services and fintech accounts. Manage named accounts, revenue quotas, upsell and cross-sell opportunities, consultative sales cycles, executive relationships, contracts, forecasts, and pipelines. Partner with Product, Finance, Legal, Engineering, and Operations to design solutions, build territory strategies, and drive adoption across Twilio’s messaging, voice, email, identity, Segment, and Flex offerings.

Leads Twilio’s global marketing strategy, analytics, planning, and innovation efforts. Builds and manages a marketing strategy and data analytics team, translates customer and business data into actionable insights, guides campaign and growth decisions, manages marketing spend efficiency and ROI, and develops executive dashboards. Partners with Marketing, Finance, and go-to-market teams while identifying emerging trends, competitive threats, and new growth opportunities.

Staff Product Manager responsible for shaping Twilio’s identity platform, including authentication, authorization, and emerging human and non-human identity products. The role owns product direction, roadmaps, requirements, customer-focused developer experiences, and cross-functional execution with product, engineering, design, and go-to-market teams. Candidates need experience building technical or developer-focused products, strong technical and analytical understanding, and excellent communication skills. Identity management and SDK experience are preferred.

Lead Twilio’s global Developer Relations organization, setting developer marketing strategy and serving as a prominent community figurehead. Build and scale global teams, startups programs, technical content, community forums, ambassador initiatives, and developer events. Partner with Product, Marketing, GTM, PR, and ecosystem organizations to drive developer adoption, advocacy, and product insights. Manage sensitive public community situations and influence executives, media, and technical audiences.

Owns partner program modernization and scalability across systems integrators, ISVs, resellers, and technology partners. Responsibilities include automating workflows, optimizing onboarding and lifecycle experiences, improving partner revenue processes, managing partner technology and vendors, developing partner communications, and leading cross-functional initiatives with Product, Marketing, Sales, Legal, and Technology teams.

Lead prospecting, consultative solution selling, and closing of new business for Twilio’s Messaging, Voice, and Email products. Own enterprise and mid-market sales cycles, develop territory strategies, manage forecasts and pipelines in Salesforce, and collaborate with product, finance, legal, pricing, operations, and engineering teams. Translate customer business and technical needs into communications API solutions while driving customer acquisition and revenue growth.