Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads and scales the Account Management organization, developing managers and account executives, establishing performance standards, strengthening client relationships, and improving retention and satisfaction. Oversees talent development, capacity planning, operating models, account planning, escalations, reporting, and cross-functional executive partnerships. Builds scalable frameworks and ensures Account Management supports company growth and delivers strategic client outcomes.

Develops pricing strategies and PBM offers for enterprise clients, including repricing, claims and member-experience analyses, AWP discount and rebate guarantee modeling, and RFP responses. Partners with Sales, Proposals, Strategy, Legal, Supply Chain, Partnerships, and Revenue teams to assess risk, negotiate pricing and contract terms, and create client-ready spreadsheets and presentations that support business growth.

Lead and scale SmithRx’s growth marketing function in the PBM industry. Build an experimentation engine, identify healthcare buyer and broker acquisition channels, manage Growth Ops and BDR teams, and develop AI-powered workflows and technical growth tools. Partner with Sales and Product to generate pipeline through direct and broker-led motions while maintaining compliance. Establish a rigorous, full-funnel culture focused on experimentation, measurement, automation, and rapid learning.

Lead the data engineering strategy and architecture for distributed pharmaceutical data systems. Design and scale pipelines, APIs, and data platforms while ensuring reliability, governance, quality, and PII/PHI protection. Drive technical decisions, improve developer efficiency, deliver business impact, influence cross-functional roadmaps, mentor engineers, communicate with executives, and promote organizational adoption of new technologies and processes.

Own post-sale success for assigned healthcare and PBM clients from implementation through ongoing account management. Build executive relationships, drive customer satisfaction and retention, maintain success plans, coordinate cross-functional issue resolution, assess product gaps, manage escalations, and mitigate churn risks. The role requires healthcare account management experience, strong communication and conflict-resolution skills, and the ability to partner independently across teams.

Own core corporate accounting operations, including indirect tax and state filings, member reimbursements and escheatment, cash management and reconciliations, and corporate credit card expense processing. The role requires accurate month-end close support, compliance with US GAAP and general ledger procedures, strong Excel skills, and collaboration with internal teams and external filing agents.

Leads advanced data analysis to guide product and business decisions, develops metrics, dashboards, data products, and AI-enabled reporting systems, and translates findings into strategic recommendations. Partners with data engineers on dimensional data models, data governance, and quality controls. Mentors analysts, aligns roadmaps with business priorities, improves problem framing, and communicates insights effectively to technical and business stakeholders.

Serve as the first GTM finance business partner, building forecasting, KPIs (CAC, LTV, payback), pricing and P&L models, headcount and commission modeling, monthly and annual planning, and systems/tooling to support Sales and Marketing decision-making and ROI-driven growth.

Lead strategic financial analysis and the integrated 3-statement Long Range Plan. Build investor-grade models, valuations, and cash/liquidity forecasts. Support fundraising and M&A diligence, benchmark competitors, and partner with leadership and FP&A to align short- and long-term financial planning.

Manage an assigned book of business to drive post-sale success and retention. Support account management with reporting, escalation research, implementation support, and stakeholder engagement. Build trusting client relationships, identify risks to satisfaction, coordinate internal teams to resolve issues, and carry smaller accounts to develop account management skills.