Top Tech Jobs & Startup Jobs in Charlotte, NC

Execute Samsara’s internal communications strategy across newsletters, employee meetings, change communications, organizational announcements, video, and other channels. Partner cross-functionally with leadership, People, Legal, and go-to-market teams; gather employee feedback to improve communication channels; and reinforce company culture. The role requires strategic communications experience, strong storytelling and presentation skills, creative content development, and comfort working in a fast-paced, changing technology environment.

Manage enterprise customer implementations of Samsara’s IoT platform, including deployment planning, adoption roadmaps, training, progress tracking, and account health monitoring. Build trusted relationships with executives and end users, explain technical solutions, resolve challenges, and coordinate with Sales, Support, Sales Engineering, and Product. Mentor Customer Success and Support teams while helping customers achieve safety, efficiency, and sustainability outcomes.

Develop and communicate ROI and business value strategies for prospective and existing enterprise customers. Conduct quantitative analysis, ROI modeling, and trial management to demonstrate Samsara product value. Consult on implementation, change management, and customer experience; present recommendations to executives; and lead cross-functional initiatives that improve operational excellence, engagement quality, and organizational adoption of value-based selling.

Owns enterprise sales cycles from prospecting through close, develops executive relationships, manages complex $100,000+ deals, conducts solution-based selling, and consistently exceeds quota. The role involves strategic outbound prospecting, multi-stakeholder engagements, pricing negotiations, customer trials, and monthly customer travel. Candidates should have strong enterprise sales experience, C-level relationship skills, and familiarity with operations, finance, or IT stakeholders.

Own enterprise sales cycles for Samsara’s Connected Operations Cloud, from strategic prospecting and qualification through close. Build executive relationships, manage complex $100,000–$500,000 transactions, conduct solution-based sales campaigns, coordinate proofs of concept and trials, negotiate pricing, and engage stakeholders across operations, finance, and IT. The role is remote in the U.S., requires EST or CST hours, and involves monthly customer travel.

Provides technical account management for enterprise customers using Samsara’s IoT platform. Builds customer relationships, troubleshoots APIs, hardware, software, and AI technologies, manages significant incidents, aligns solutions with business needs, maintains account records, and serves as a trusted technical advisor. Collaborates with internal teams, supports customer growth, contributes to TAM team development, and provides occasional travel and after-hours coverage.

Own product strategy and outcomes for AI-powered physical-operations solutions. Conduct customer discovery, identify high-impact problems, prototype and ship AI-enabled products, collaborate across hardware, software, and AI teams, and drive measurable customer and revenue impact.

Lead product development for AI-powered physical operations solutions. Responsibilities include identifying customer problems, prototyping and shipping AI-enabled products, collaborating across hardware, software, and AI teams, and owning customer impact and revenue outcomes. The role is remote within the United States and requires strong product judgment, commercial instincts, customer focus, ownership, and comfort adapting to rapidly evolving AI capabilities.

Own complex billing and contract cases for mid-market and commercial customers from initial report through resolution. Investigate discrepancies across contracts, order forms, CRM, billing, and finance systems; determine appropriate corrections, concessions, returns, refunds, or amendments; coordinate cross-functional teams; communicate with customers; and improve recurring billing processes through root-cause analysis and reporting.

Manage enterprise technology trials from planning through completion, partnering with Sales, Sales Engineering, customers, and cross-functional teams. Define success criteria, scope, milestones, risks, and communication plans; coordinate resources; lead stakeholder updates and strategy sessions; create trial collateral and process standards; and drive trial conversion and long-term adoption. The role requires strong project, change, communication, presentation, and stakeholder-management skills in a SaaS or technology environment.