Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads architecture and development of Thunderbird’s web-based Services products, including calendar and secure file storage offerings. Responsibilities include writing code, prototyping, selecting technologies, developing analytics and infrastructure, solving complex problems, guiding product direction, mentoring engineers, and improving scalability and sustainability. The role collaborates across engineering, product, design, QA, Mozilla, and open-source communities in a fully remote environment.

Lead architecture and technical direction for Thunderbird’s web-based Services products, including calendar and secure file storage offerings. Responsibilities include writing code, prototyping, making technology decisions, developing analytics and infrastructure, solving complex problems, mentoring engineers, collaborating across product and design teams, and improving system scalability and maintainability. The role also contributes to product growth, open-source collaboration, and data-informed decisions within a fully remote international team.

Architect, build, and own Mozilla’s Salesforce platform supporting enterprise sales and revenue operations. Responsibilities include designing data, security, sharing, and business-process models; developing with Salesforce Flow, Apex, SOQL, and Lightning Web Components; integrating Salesforce with NetSuite, BigQuery, and other systems; establishing CI/CD, testing, governance, and release practices; and creating secure MCP and AI-agent integrations. The role partners across Sales, Finance, Legal, Security, and IT while leading platform reliability, support, and long-term technical strategy.

Manage strategic Firefox Enterprise accounts in France by building customer relationships, driving adoption, overseeing renewals and retention, identifying expansion opportunities, tracking account health, and coordinating internal teams to resolve issues and deliver customer success. The role requires fluent English and French, enterprise SaaS or platform account management experience, negotiation skills, and travel within France.

Own strategic enterprise customer relationships across Germany, Austria, and Switzerland. Guide customers from pilot through deployment, adoption, and expansion; monitor account health; lead business reviews; manage renewals, forecasts, risks, and escalations; and coordinate cross-functional teams. The role also identifies support and broader Firefox Enterprise opportunities while maintaining trusted relationships with executive, technical, procurement, and partner stakeholders.

Own the full enterprise sales cycle for Firefox Enterprise across Germany, Austria, and Switzerland. Build pipeline, qualify opportunities, develop business cases, negotiate contracts, and close deals with enterprises, regulated organizations, and public-sector accounts. Partner with business development and solutions engineering teams on market strategy, technical discovery, pilots, and customer rollouts. Engage executive and technical stakeholders while refining Mozilla’s regional sales motion and value propositions around security, resilience, deployment flexibility, and trust.

Supports enterprise sales of Firefox Enterprise across the DACH region by leading technical discovery, solution design, workshops, pilots, proofs of concept, deployment planning, and interoperability validation. Advises customers on enterprise security, identity, endpoint management, policy, certificates, networking, and integration architecture. Creates technical enablement assets, manages technical customer relationships, supports partners, and translates regulatory requirements into deployable solutions.

Build and operate Mozilla’s first B2B technical support operations capability. Own support vendors, workflows, training, capacity planning, metrics, governance, escalations, incident response, and continuous improvement. Coordinate with Product, Engineering, Customer Success, Sales, Legal, Finance, and Procurement to deliver reliable enterprise support. Translate customer and support insights into improvements across products, processes, tooling, documentation, and automation.

Lead data science for Mozilla’s advertising business by identifying high-impact opportunities, owning complex analyses, developing measurement and experimentation frameworks, analyzing revenue and performance, and translating findings into recommendations for technical partners and executives. Partner across Product, Engineering, Sales, Finance, and leadership to support business decisions in a fast-moving environment while balancing analytical rigor, pragmatism, and user privacy.

Leads the architecture, reliability, scaling, and evolution of hybrid-cloud, data center, networking, and workplace infrastructure. Designs and implements complex systems, drives migrations and automation, improves monitoring and operational practices, participates in incident analysis, and provides technical direction across teams. The role remains hands-on while mentoring engineers, documenting systems, and establishing infrastructure standards. Core technologies include VMware, Cisco UCS, load balancers, Linux/Unix, networking, Infrastructure as Code, and Python.