Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Account Manager at Mattermost manages commercial accounts, driving expansion opportunities and ensuring customer satisfaction through strategic planning and product demonstrations.

Lead end-to-end planning and execution of global marketing and channel programs, manage partner portal development, vendor/agency relationships, operational cadence, and cross-functional alignment to drive pipeline, ARR, and brand objectives.

The Senior Product Manager at Mattermost will define cyber-intelligent workflows, lead automation design for mission-critical environments, and advocate for customer needs in cybersecurity, ensuring revenue growth through enhanced product value.

The Senior Outbound Product Manager at Mattermost will translate technical solutions into market-ready narratives, improve product messaging, and engage with customers to gather insights for product strategy.

Owner of Mattermost.com focused on AI-native SEO, automation, CRO, and web performance. Build and maintain WordPress pages, design AI-assisted SEO workflows, automate audits and reporting, ensure GA4/GTM tagging, optimize conversion flows, and collaborate with design, engineering, and demand teams to continuously improve digital systems and growth performance.

Lead company-wide transformation of test automation and quality engineering: define vision and roadmap, architect scalable testing frameworks across server/web/mobile/desktop, integrate AI/LLM for test generation and flakiness management, establish observability and quality gates, mentor engineers, and partner with leadership to embed quality across the SDLC.

Lead SRE to define SRE strategy, architecture, and roadmap; design and operate containerized, compliant cloud environments; build observability, incident management, automation, and developer platform capabilities; mentor SRE team and collaborate with security, compliance, and product teams to ensure reliability at scale.

The Technical Account Manager is responsible for technical onboarding, integration, and delivery of Mattermost solutions to enterprise and public sector customers, ensuring secure deployment and customer satisfaction.

Manage federal account renewals and expansions, identify upsell/cross-sell opportunities, and act as a trusted advisor. Coordinate with Account Executives and cross-functional teams, maintain CRM hygiene and forecasting, and engage with Federal procurement and partner ecosystems to drive retention and growth.

Lead global HR operations focusing on Employee Relations, Performance Management, and Compliance while fostering a high-performance culture in a tech environment.