Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads Growth Marketing operating rhythms, strategic cross-functional initiatives, budget tradeoffs, executive preparation, pipeline reviews, and leadership commitments. Acts as a strategic partner and delegate to the VP of Growth Marketing, influencing ten functions without direct authority. Requires extensive B2B software marketing leadership, broad marketing expertise, business and financial fluency, executive communication, hands-on AI use, and familiarity with developer or DevOps audiences.

Provides executive-level administrative support to multiple Finance leaders, including complex calendar management, domestic and international travel coordination, expense reporting, event and off-site planning, and confidential information handling. Supports the Senior Executive Business Partner to the CFO, maintains shared administrative resources, coordinates recurring leadership activities, and provides backup coverage. The role requires independent prioritization, strong organization, sound judgment, collaboration across time zones, and effective use of workplace and AI tools in a remote environment.

Leads complex, multi-workstream professional services programs for strategic customers. Responsibilities include defining delivery methodologies, managing roadmaps, dependencies, budgets, risks, schedules, stakeholders, and milestones; establishing program governance; communicating delivery metrics; and coordinating customer, engineering, security, architecture, and delivery teams. The role supports customer adoption and transformation through structured agile program execution in a remote environment.

Leads community growth strategy, member experiences, events, automated journeys, and integrated marketing for GitLab’s community programs. Builds programming calendars, collaborates with Sales, Customer Success, executives, and external partners, and uses AI and analytics to improve membership growth, engagement, retention, advocacy, and account participation.

Provides post-sales technical guidance to customers adopting GitLab. Responsibilities include advising on implementation, architecture, DevSecOps workflows, source code management, CI/CD, and Agile Planning; delivering webinars, labs, office hours, workshops, and demos; creating reusable enablement content; and partnering with Customer Success Managers, Account Executives, and Renewals Managers to drive customer outcomes.

Deliver customer-facing GitLab installation, migration, training, and advisory engagements. Design and deploy architectures using infrastructure and configuration as code across major cloud providers, lead migrations to GitLab SaaS or self-managed deployments, advise customers, manage multiple projects, collaborate with product and engineering teams, and mentor other Professional Services Engineers.

Provides post-sales technical guidance to GitLab customers through implementation support, architecture advice, webinars, hands-on labs, office hours, and workshops. Partners with Customer Success Managers, Account Executives, and Renewals Managers to drive adoption across source code management, CI/CD, DevSecOps, and Agile Planning. Develops reusable technical content, demos, documentation, and learning resources while serving as a trusted technical advisor in a pooled customer success model.

Own and coordinate cross-functional fraud and abuse prevention programs across Trust and Safety, Security, Engineering, Product, Legal, and Finance. Translate abuse trends into prioritized defenses, business cases, metrics, and implementation plans. Partner on payment fraud, chargebacks, account verification, AI-based risk detection, and incident escalation. Drive initiatives to completion without direct authority while balancing fraud risk with legitimate-user experience.

Own the full new-logo sales cycle for GitLab, from prospecting and pipeline generation through closing and post-sale transition. Build territory plans, conduct executive-level discovery, manage complex multi-stakeholder opportunities, articulate SaaS and consumption-based value, and maintain accurate Salesforce forecasting. Collaborate with SDRs, Marketing, Solutions Architecture, and Customer Success while using MEDDPICC and Command of the Message to drive predictable revenue and exceed quotas.

Leads GitLab’s Product, Sales, and Finance Data Science teams, managing managers and a 12-person organization. Sets data science standards, prioritizes investments, partners with executives, drives product adoption and revenue growth, and oversees experimentation, causal inference, predictive modeling, and AI initiatives. Develops talent, builds succession, and collaborates with Analytics Engineering and Data Engineering on a shared data and AI roadmap.