Top Tech Jobs & Startup Jobs in Charlotte, NC

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Manage the customer experience for K-12 accounts using the Instructure Learning Platform. Retain and grow accounts, act as liaison between customers and Instructure, align platform use to customer goals, drive CSAT and NRR targets, collaborate with Sales and Renewals, and resolve issues through a solutions-oriented approach.

Lead global Sales Development operations: design capacity and quota models, manage incentive compensation, govern CRM data and lead routing, optimize sales tech stack, and partner cross-functionally to improve pipeline generation and reporting.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.

Lead go-to-market operations for New Markets pods: design sales motions, build Salesforce and Excel reporting, run launch readiness, shape pricing/packaging, and define graduation handoffs to core sales.

Lead North America Higher Education sales to drive bookings, new customer acquisition, account expansion, and strategic partnerships. Build and coach a high-performing sales leadership team, own forecasting and pipeline discipline, cultivate executive customer relationships, partner cross-functionally on renewals and product-market fit, and execute go-to-market strategies to scale revenue and improve customer outcomes.

Owner of positioning, go-to-market, demand generation, content, and lifecycle for AI-built early-stage products. Drive pipeline from early access to renewal, craft messaging, launch products, measure funnel performance, and enable founders to sell.