Build and maintain full-stack product features, backend services, APIs, data pipelines, and AI integrations to transform customer interaction data into AI-powered experiences. Collaborate with cross-functional teams to design, test, and support production systems, internal tools, and user-facing interfaces. Own ambiguous problems end-to-end and raise engineering quality across the data and AI platform.

Lead UJET's Core Infrastructure team to design, deploy, and maintain cloud services, ensuring scalability, security, and reliability while mentoring team members and collaborating across departments.