Top Tech Jobs & Startup Jobs in Charlotte, NC

Conduct thorough investigations of suspected auto insurance fraud, including document review, interviews, vendor coordination, Examinations Under Oath, and court testimony. Mentor junior investigators, advise claims team on fraud issues, contribute to SIU best practices, and support state fraud compliance and process improvements.

Leads Root’s Telematics Technology engineering domain, overseeing telematics data platforms, feature stores, trip pipelines, APIs, and customer-facing experiences. Responsibilities include setting technical strategy and roadmaps, partnering with Data Science, Pricing, and Underwriting, managing and developing engineering teams, recruiting, guiding distributed-system architecture, and improving reliability, observability, scalability, delivery processes, and production stability. The role also drives AI-tool adoption and may oversee production machine-learning systems.

Build and scale full-stack platforms for independent insurance agents, with a front-end focus. Develop, test, deploy, monitor, and support resilient software solutions; collaborate with Design, Product, engineering teammates, and business stakeholders; investigate customer problems; resolve production incidents; document work; and improve code and development processes.

Handle inbound insurance customer calls, process transactions and coverage changes, troubleshoot requests, explain policy options, create quotes, meet service KPIs, and recommend customer experience improvements. Maintain an active Personal Lines License, ensure compliance with continuing education, and independently resolve complex inquiries with accuracy, empathy, and sound judgment.

Own and scale Root's largest enterprise partnerships (OEMs, financial institutions, dealer groups). Drive account strategy, manage a $100M+ pipeline, identify and close new business, lead executive negotiations and contract execution, coordinate cross-functional launches, monitor partnership health, and influence product and commercial strategy to deliver growth.

Lead and scale Root's Financial Institutions vertical by owning the full partnership lifecycle: market strategy, enterprise pipeline, C-suite negotiations, implementation, executive governance, and long-term expansion. Build executive relationships with banks, credit unions, fintechs, and payment providers; structure commercial models using embedded insurance and SaaS capabilities; partner cross-functionally to prioritize product investments; and drive revenue, profitability, and forecasting.

Lead data science for Root's digital partnerships channel, managing a team to drive growth, profitability, experimentation, forecasting, optimization, and measurement. Partner with cross-functional teams to improve acquisition economics, influence product and technical roadmaps, deliver executive reporting, and establish scalable operating processes.

The Senior Financial Analyst partners with Product Delivery leaders on financial planning, forecasting, reporting, variance analysis, investment evaluation, and resource allocation. The role develops financial models, manages acquisition spend analysis, supports headcount planning, enhances Anaplan, and delivers executive-ready insights. Responsibilities also include evaluating strategic initiatives, improving FP&A processes, and advising cross-functional leaders on risks, opportunities, tradeoffs, and financial performance.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.

Lead and grow AI Platform and AI Enablement engineering teams building infrastructure, tooling, and integrations for AI features. Define AI engineering roadmap with product and data science partners, set standards for reliability, observability, security, and responsible AI, manage and develop engineers, engage in code/design reviews, and coordinate cross-team delivery with Platform and Data teams.