Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead architecture and technical strategy for Lyra's ML and generative AI platform. Design training, fine-tuning, and low-latency inference infrastructure (RAG, vector DBs), set ML/AI SDLC standards (dataset lineage, CI/CD, evaluation, monitoring), partner with cross-functional clinical and product teams, mentor senior engineers, deliver prototypes and critical code, and ensure secure, reliable production ML systems.

Build and maintain ML and generative AI tooling, training and inference platform services, model evaluation and testing frameworks, and APIs to expose ML products. Deploy and manage applications across the AI/ML SDLC, mentor teammates, and write production-quality code daily.

Design and evaluate predictive and generative models, extract insights from disparate clinical and product data, build and partner on data pipelines, run rigorous evaluations and experiments, and deliver time-sensitive ad hoc analyses to product, engineering, and clinical stakeholders.

Lead a small engineering team as a hands-on technical manager to design, develop, and deploy core product features. Hire, scale, and mentor engineers while ensuring high quality, security, and best practices. Collaborate with Product, Data, and Clinical partners and drive execution for a new health plans and systems vertical and Bend Health platform work.

Lead development, commercialization, and lifecycle management of employer mental-health solutions. Align product, clinical, ops, GTM, and finance teams to define packaging, pricing, SLAs, KPIs, and market positioning. Enable field teams, track performance, gather customer feedback, and iterate to optimize adoption, revenue, margin, and customer satisfaction.

Deliver live and virtual trainings, develop and customize research-backed educational content on workplace mental health, consult as an internal subject matter expert, review external materials for clinical accuracy, and support recruiting, onboarding, and training of presenters and facilitators.

Lead planning and execution of high-impact marketing initiatives: build and manage timelines and sprints in Asana, coordinate cross-functional stakeholders, align agencies and contractors, track projects from brief to final delivery, manage reviews/approvals and content libraries, act as brand steward, and proactively resolve scope, timeline, and resourcing risks.

Design, develop, and deploy Python- and Java-based scalable REST APIs for a multi-tenant web platform. Collaborate with product, data science, and clinical partners, and ensure software quality, security, and engineering best practices.

Lead product strategy and execution for data and AI platforms, driving GenAI/LLM initiatives, cross-functional collaboration, responsible AI governance, experimentation (A/B testing), measurement of model impact, and mentoring product teams to embed scalable ML capabilities into clinical and member experiences.

Lead and grow a team of Customer Success Managers to drive member engagement, retention, revenue expansion, and KPI accountability. Manage forecasting, risk mitigation, executive client engagement, cross-functional collaboration, reporting, and escalations across employer-sponsored health segments.