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The Associate Account Manager will grow revenue within public sector accounts by managing client relationships, facilitating contract negotiations, and ensuring customer success with Keeper's cybersecurity solutions.

The Associate Account Manager will manage an established client base, grow revenue, maintain relationships, and provide customer support and problem-solving.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

Design, implement, and maintain cloud infrastructure in compliance with IL5 and FedRAMP High standards, focusing on automation, security, and collaboration with security and compliance teams.

Deliver virtual, structured customer training in English and Portuguese to drive onboarding and adoption of Keepers cybersecurity platform. Facilitate workshops and webinars, maintain and update training materials, support basic LMS needs, gather feedback, document sessions, provide post-training follow-up, and ensure customers adopt security best practices.

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

Drive marketing performance measurement and attribution by building dashboards, standardizing campaign tracking across HubSpot and Salesforce, running funnel and cohort analyses, ensuring data integrity, and delivering executive reporting to connect marketing activity to pipeline and revenue.

The Inside Sales Representative focuses on developing MSP relationships, managing leads, conducting demos, and expanding sales within small-to-midsized accounts. Responsibilities include partner support and CRM utilization.