Top Tech Jobs & Startup Jobs in Charlotte, NC

Own customer renewals, retention, expansion, and cross-sell opportunities for mid-market and enterprise school districts. Build strategic account plans, guide onboarding and product adoption, monitor account health, mitigate churn risks, maintain accurate Salesforce forecasts, and achieve renewal and expansion targets. Serve as a trusted customer advocate while collaborating with Sales, Product, and cross-functional teams to resolve issues and increase long-term customer value.

Own product enablement strategy across GoGuardian’s portfolio for sales and Customer Success teams. Translate product roadmaps and launches into training, certifications, resources, and seller-readiness programs. Partner with Product Marketing, Product, and sales leaders; deliver live and asynchronous learning; maintain Highspot content; and use Clari, Salesforce, and related analytics to measure knowledge gaps, seller confidence, and conversation quality. This senior individual contributor role also manages enablement projects, stakeholders, and continuous improvement.

Run sales onboarding and ramp programs, including curricula, certifications, milestones, cohorts, and manager check-ins. Build onboarding for sales leaders, support product enablement and launches, manage enablement intake, and maintain enablement systems and content organization. Use AI to automate tasks and report on ramp time, certification rates, and content usage. Serve as a cross-trained backup across core enablement programs and systems.

The Staff Software Engineer will build and maintain GoGuardian's Safety product suite, lead architectural decisions, mentor developers, and champion AI adoption in engineering workflows.

Own end-to-end proposal and bid management for K-12, SLED, and public-sector opportunities, including bid strategy, compliance, pricing, submissions, content libraries, and AI-enabled processes. Lead capture activities involving education funding streams, cooperative and state contract vehicles, vendor lists, and procurement relationships. Partner cross-functionally with sales, finance, product, legal, and security while reporting on win rates, revenue influence, contract utilization, and pipeline coverage.

Manage and grow a portfolio of mid-market and enterprise customer accounts. Drive renewals, retention, expansions, and cross-sells while guiding onboarding and product adoption. Monitor customer health, mitigate churn, maintain accurate Salesforce pipelines and forecasts, and achieve ARR targets. Build trusted-advisor relationships, advocate for customers internally, collaborate with sales and cross-functional teams, and support strategic growth plans. Travel up to 30% may be required.

Leads, coaches, and develops a team of New Business Executives selling to complex K-12 accounts. Owns team revenue, pipeline generation, forecasting, account strategy, quota attainment, and deal execution. Coaches sellers on discovery, executive engagement, account planning, and closing. Uses Salesforce and performance metrics to improve predictability and results while partnering cross-functionally with Marketing, Customer Success, Product, Enablement, Revenue Operations, and Channel teams.

Own the full sales lifecycle for mid-market and enterprise school district accounts across the Northeast. Responsibilities include strategic account planning, prospecting, consultative discovery, executive relationship building, multi-threaded opportunity development, business-case creation, procurement and contract navigation, negotiation, closing, forecasting, and CRM management. The role requires independently creating pipeline and selling complex B2B SaaS solutions to multi-stakeholder organizations, with cross-functional collaboration across Sales, Marketing, Product, Support, and Customer Success.

Build and maintain the GG App across Windows, macOS, and iOS including installers, background services, auto-update systems, enterprise deployment paths, health reporting, AWS backend, and documentation. Lead architecture decisions, mentor engineers, participate in on-call support, and champion AI adoption and automation across engineering.