Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide 24/7 technical support for CICS TS and related OEM products on IBM z/OS mainframes. Responsibilities include fulfilling customer service orders, troubleshooting, installing and maintaining software, supporting operating system upgrades, customer migrations, disaster recovery, product fixes, and ITSM change control. The role requires collaboration across functional teams, project support, schedule management, and occasional weekend or on-call work.

Drive strategic growth, client satisfaction, and long-term partnerships across an enterprise client portfolio. Manage senior client relationships, identify opportunities, lead proposals and negotiations, forecast sales pipelines, and close complex technology and managed-services deals. Partner with architecture, client success, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor, communicate technology value to executives, and mentor sales talent.

Lead mainframe capacity planning for client IBM Z environments. Analyze performance, workloads, utilization, and system availability; develop forecasts, capacity plans, KPIs, and automation; assess impacts across z/OS and supporting subsystems; support architecture reviews, migrations, technology refreshes, and incidents; and mentor team members while driving technical strategy and continuous improvement.

Owns quota-bearing sales growth for application managed services and hybrid cloud solutions. Partners with account executives, architects, delivery, product, and marketing teams to identify opportunities, shape solution strategies, lead discovery and executive engagements, develop proposals and business cases, and close complex technology sales. Advises clients on application modernization, cloud, DevOps, managed services, and intelligent automation while providing market insight, forecasting, mentoring, and cross-functional sales leadership.

Provides 24/7 technical support for CICS TS and related OEM products on z/OS mainframes. Responsibilities include fulfilling service orders, troubleshooting, installing and maintaining software, applying fixes, performing upgrades, supporting customer migrations and disaster recovery, and preparing systems for operating system upgrades. The role requires collaboration across teams, adherence to ITSM change controls, and occasional on-call, overtime, and weekend work.

Leads complex enterprise technology programs and strategic client engagements across the software development lifecycle. Advises senior stakeholders, establishes delivery methodologies and governance, manages budgets, risks, dependencies, and commercial performance, and oversees distributed cross-functional teams. The role also supports business transformation, presales, proposals, delivery-center strategy, continuous improvement, mentoring, and adoption of emerging technologies such as AI-enabled delivery tools.

Lead strategic relationships and revenue growth across an enterprise client portfolio. Develop executive partnerships, identify opportunities, manage complex sales cycles, lead proposals and negotiations, forecast pipelines, and align technology solutions to client objectives. Collaborate with architecture, client success, operations, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor while mentoring sales talent and driving client satisfaction and long-term partnerships.

Administer and support mainframe storage infrastructure, including DASD, tape, virtual tape, encryption, replication, backup, and disaster recovery. Manage storage pools across customers and LPARs, diagnose problems, perform migrations and data recovery, execute hardware and software refreshes, and participate in data center migrations and DR tests. The role also involves customer and vendor interaction, project coordination, and mentoring storage team members.

Provides 24/7 client support for IBM z/OS mainframe environments, specializing in CICS TS, WebSphere Application Server, and related OEM products. Responsibilities include software installation, maintenance, upgrades, troubleshooting, performance monitoring, tuning, migrations, disaster recovery support, hardware coordination, and operating system upgrade preparation. The role also supports customer projects, implements product fixes, follows ITSM change controls, and provides technical guidance across teams.

Provides 24/7 premium support for client IMS environments on IBM z/OS. Responsibilities include IMS systems programming and database administration, troubleshooting production issues, installing and maintaining OEM software, managing parallel sysplex configurations, supporting client migrations and disaster recovery, evaluating changes, resolving performance issues, and following ITSM change-control procedures. The role also advises clients on IMS upgrades, utilities, database structures, logging, tracing, and operational best practices.