Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and grow the self-serve developer funnel from first touch to paid customer. Define and ship product changes across onboarding, console, and activation. Build instrumentation, experimentation, and business rhythms; run rapid hypotheses, measure outcomes, and collaborate with engineering, design, dev rel, marketing, sales, and analytics.

Own adoption, retention, and expansion across a pooled portfolio of scaled customers through digital-first programs. Provide technical API integration guidance, troubleshoot issues, run demos, and create reusable enablement assets. Design automated customer journeys, webinars, self-service resources, and workflows that accelerate activation. Monitor usage and health data, identify expansion opportunities, report KPIs, and build scalable systems that reduce recurring manual work.

Design and implement secure, scalable backend services for speech inference and audio processing. Optimize networking, transcoding, latency, memory, and distributed compute orchestration. Measure and improve system performance, debug complex networking/scheduling/HPC issues, customize services for customers, and partner with Product to deliver features end-to-end.

Design and implement scalable, secure inference services for speech processing. Optimize networking, audio transcoding, latency, memory, and distributed compute orchestration. Debug complex system issues, customize backend services for customers, and partner with Product to deliver end-to-end features.

Own the research-to-production pipeline: harden training/evaluation workflows, build packaging/deployment tooling, design release gates, optimize inference and serving for latency/throughput, establish benchmarking and validation, and instrument feedback from production to accelerate research iteration.

Lead Deepgram's upmarket enterprise readiness by defining strategy and sequencing for SSO, compliance, security artifacts, and Console UX. Remove procurement blockers, ship solutions across Console, APIs, and managed endpoints, and work closely with engineering, design, and sales to enable self-serve enterprise procurement and speed deal closure.

Own the voice agent go-to-market: define category narrative, drive developer adoption to enterprise deployment, lead product launches, craft positioning and battlecards, enable sales with collateral and proof points, collaborate on market and competitive intelligence, produce developer-facing content, and build repeatable AI-assisted PMM workflows.

Own end-to-end renewal negotiations for strategic, high-value consumption-based accounts. Forecast usage-driven renewals, build pricing and packaging, defend value with data, identify expansion opportunities, and quarterback cross-functional deal strategy to prevent churn and capture growth.

Lead solutions marketing for voice AI use cases and verticals: craft narratives, decks, demos, battlecards, proof points, and web copy; enable sales and demand gen; measure pipeline impact and build AI-powered content production systems.

Analyze and characterize conversational audio data, identify underrepresented areas, and build active-learning and human-in-the-loop workflows. Develop representative benchmarks, automate model adaptation, and create reusable data analysis and scoring systems. Partner with research, engineering, and data teams to run experiments, improve models, organize data, and translate complex findings into measurable product improvements.