Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.

Perform end-to-end financial crime compliance audits: scope, testing, workpapers, reporting, and remediation validation. Partner with Compliance, Engineering, and Legal to identify control gaps, assess risk, recommend remediations, and verify closure. Use data analysis (SQL preferred) and maintain AML/sanctions regulatory knowledge. Manage multiple remote audit workstreams and stakeholder communication, applying responsible generative AI oversight where appropriate.

Develop and own communications strategy for high-stakes legislative and regulatory initiatives; translate complex legal and policy matters into clear narratives; lead earned media and rapid-response; manage digital communications across X and social platforms; drive advocacy to influence policymakers and public opinion; build Tier 1 journalist relationships and maintain Coinbase's brand authority.

Build and maintain multi-cloud infrastructure standards, self-service tooling, and paved-road defaults across AWS and GCP. Partner with compute, security, and networking teams to embed guardrails, drive standardization, lead cross-team initiatives, and resolve systemic operational issues to ensure secure, scalable, and reliable platform infrastructure.

Design, build, and own backend services for prediction markets across market lifecycle: creation, trading, oracle resolution, settlement, and payouts. Build low-latency, high-throughput microservices and event-driven systems, drive reliability via SLOs and observability, lead incident response, set technical standards, and mentor engineers while partnering cross-functionally to deliver product and compliance-aligned roadmaps.

Design, build, and maintain Salesforce applications and integrations to support institutional sales, billing, and compliance. Own end-to-end feature delivery, collaborate with product and business stakeholders, ensure engineering quality through reviews and documentation, mentor junior engineers, and support operations via on-call rotations and incident triage.

Build software at Coinbase while responsibly using and integrating generative AI copilots (e.g., LibreChat, Gemini, Glean). Continuously learn evolving tools, apply human-in-the-loop practices, and deliver business-ready outputs that improve efficiency, cost, and quality. Participate in quarterly in-person working sessions as part of a remote-first culture.

Design, build, and launch reliability engineering projects to scale production services. Improve scalability, observability, secrets/configuration management, canary-based deployments, and deployment safety. Partner with teams, support critical services, participate in on-call rotations, and promote reliability best practices.

Design, build, and maintain end-to-end data models and pipelines to support CX operations, compliance reporting, and customer insights. Create dashboards and metrics, enforce data quality and governance, automate recurring workflows, and partner with stakeholders and broader data teams to deliver self-serve analytics solutions.

Own end-to-end frontend development for core crypto payment flows across web and mobile. Improve latency, availability, and SLOs; build user-facing features (contacts, real-time transaction status); identify and fix performance bottlenecks; partner with product/design/backend; mentor junior engineers to reduce customer friction at scale.