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Top Tech Jobs & Startup Jobs in Charlotte, NC
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Cloud • Fintech • Cryptocurrency • NFT • Web3
As the Consumer L&D Lead, oversee training strategy and deployment for the consumer support team, ensuring effective onboarding, continuous education, and training program evaluation.
Top Skills:
Adobe PremiereArticulate Review 360Articulate Rise 360AsanaDocebo LmsGoogle SuiteJIRALookerSlack
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a Consumer QA Analyst III, you'll oversee quality management programs, analyze KPI trends, communicate findings, manage quality projects, and facilitate calibration sessions to enhance customer support operations at Coinbase.
Top Skills:
Google DocsGoogle SheetsGoogle Slides
Cloud • Fintech • Cryptocurrency • NFT • Web3
The Compliance L&D Specialist designs and delivers training programs in compliance, manages multiple projects, analyzes metrics, and collaborates across teams to ensure regulatory alignment and training effectiveness.
Top Skills:
Adobe SuiteArticulate 360DoceboGoogle SuiteJIRALookerSlack
Cloud • Fintech • Cryptocurrency • NFT • Web3
The Senior TMS Quality Compliance Analyst will review investigations, maintain compliance with regulations, and improve quality standards in a fast-paced environment, requiring strong analytical and communication skills.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Cloud • Fintech • Cryptocurrency • NFT • Web3
The Senior TMS Compliance Analyst will conduct investigations for Transaction Monitoring, draft SARs, and ensure compliance with regulations while collaborating with various teams.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Cloud • Fintech • Cryptocurrency • NFT • Web3
Conduct end-to-end investigations for compliance, analyze transactions, gather KYC data, document findings, and maintain compliance with regulatory standards.
Top Skills:
ExcelGoogle DocGoogle SheetHummingbirdJIRASalesforce Service CloudWord
Cloud • Fintech • Cryptocurrency • NFT • Web3
As Senior Site Leader, you will manage CX operations, leading a team of managers and customer support agents, driving performance improvements, and developing customer satisfaction metrics.
Top Skills:
Lean Six Sigma
Cloud • Fintech • Cryptocurrency • NFT • Web3
The TMS Quality Compliance Analyst III will conduct investigations for compliance, document findings, and ensure adherence to regulatory standards in a fast-paced environment.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a TMS Compliance Analyst, you will conduct investigations, ensure compliance with regulatory requirements, and draft suspicious activity reports, while collaborating with teams across the company.
Top Skills:
ExcelGoogle DocsGoogle SheetsHummingbirdJIRASalesforce Service CloudWord
Cloud • Fintech • Cryptocurrency • NFT • Web3
Perform EDD compliance investigations, analyze transactions and KYC information, and support regulatory compliance within a fast-paced environment.
Top Skills:
ExcelGoogle DocGoogle SheetWord
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