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The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

Lead design of collaboration workflows using AI-driven research and prototyping. Create wireframes, high-fidelity UI prototypes, and animated interactions; run usability testing and user research; automate handoffs to engineering; collaborate with PMs, engineers, and researchers to define product strategy and iterate on designs.

The Senior Product Manager at ClickUp will own the vision, roadmap, and delivery of a product area, prototype ideas using AI tools, and collaborate with cross-functional teams while leveraging data to improve outcomes.

Serve as a technical partner to Sales and Success to deliver demos, build PoVs, create reports/dashboards, respond to RFPs, design AI-driven workflow automations and integrations, and support enterprise customers with up to 50% travel and periodic onsite engagement in Chicago or Dallas markets.

Own and drive the architecture and roadmap of ClickUp's data platform. Build scalable, reliable data pipelines and AI/ML infrastructure using AWS serverless, Snowflake, dbt, and Terraform. Lead cross-team technical initiatives, optimize cloud costs, establish engineering standards (observability, testing, CI/CD), mentor senior engineers, and influence org-wide architecture decisions.

Build and ship backend product features powering AI-driven user experiences: design APIs and services, implement agent-driven logic (context retrieval, action execution, conversation management), ensure reliability and observability, collaborate with AI engineers and product teams, diagnose performance bottlenecks, and contribute to architecture and rollout decisions.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.

Design, optimize, and scale ClickUp's search infrastructure using OpenSearch/ElasticSearch. Improve relevance, speed, and real-time indexing; build vector/semantic search capabilities; create measurement frameworks; integrate search with AI and product features; troubleshoot at scale; and mentor junior engineers to maintain high search quality under heavy load.

Lead frontend engineering at ClickUp by driving technical architecture strategy, solving complex challenges, mentoring engineers, and ensuring high-quality systems while collaborating across teams.

Own CI/CD, reliability, and deployment infrastructure for GTM systems (Salesforce, NetSuite, MuleSoft, Workato) and AI agent workloads on GCP and AWS. Build pipelines, observability, environment lifecycle, secrets management, IaC, container security, and runbooks. Partner with developers, Security, and IT to enforce guardrails, perform incident RCAs, and automate tooling to increase deployment safety and velocity.