Provides bilingual French-English technical support for AGDATA tools and services. Troubleshoots customer data submissions, educates customers, manages support cases, performs data entry and processing, and escalates issues across engineering, sales, and customer success teams. The role also involves outbound calls, account relationship management, product knowledge development, and improving customer experience and internal processes.

Generate new annual recurring revenue and expand strategic accounts across North American agriculture. Build pipelines, develop executive relationships, lead consultative sales conversations, manage complex multi-stakeholder deal cycles, develop business cases, negotiate contracts, and coordinate handoffs. Partner with product, marketing, client success, and leadership to drive account growth. The role requires 5+ years of sales experience in SaaS, data, analytics, or technology-enabled services and 40–50% travel across North America.