Top Tech Jobs & Startup Jobs in Charlotte, NC

Drive new business, account growth, and retention for K-12 literacy technology solutions across Missouri. Manage territory plans, pipeline, forecasting, proposals, presentations, stakeholder relationships, upselling, renewals, and complex district sales. Collaborate with Customer Success and internal teams to support product adoption and measurable outcomes. Represent the company at conferences and networking events while traveling up to 50% throughout the territory.

Supports project-level financial planning, forecasting, budgeting, revenue assurance, cost accounting, and billing accuracy. Reviews budget versus actuals, conducts monthly financial reviews with project and senior management, identifies contract and collection issues, prices out-of-scope services, and escalates financial risks. The role partners across Finance and Project Management to protect margins, maintain accurate project data, and support informed business decisions.

Lead technical project delivery: triage and troubleshoot production issues, perform root-cause analysis, write and run SQL queries, validate cross-system data, manage Jira backlogs and sprints, oversee deployments, and maintain Confluence-based runbooks and configuration documentation while reporting status to leadership.

Lead design and governance of the end-to-end GTM operating model to improve pipeline velocity, forecast accuracy, conversion, and NRR. Own pipeline governance, forecasting, revenue systems, manager effectiveness, change management, and analytics. Partner cross-functionally to standardize revenue motions, optimize CRM and workflows, and drive adoption of scalable GTM processes and operating cadences.

Serve as the primary contact for families exploring Time4Learning curriculum and Brightspire Virtual School. Qualify and convert inbound leads via phone, email, chat and social; guide families through curriculum selection or school enrollment; manage consultations and application processes; document interactions in CRM; coordinate onboarding with school staff; upsell curriculum plans; resolve customer concerns and recommend improvements to boost enrollment and satisfaction.

Coordinates education-sector proposal development from bid identification through contract award. Responsibilities include creating production plans, schedules, compliance matrices, and outlines; coordinating cross-functional teams and pricing leads; assigning tasks; tracking progress; resolving barriers; assisting with proposal writing; conducting quality control; and overseeing final submission. The role requires strong research, communication, organization, technology, and deadline-management skills, along with proficiency in proposal processes and solicitation platforms.

Lead qualitative and quantitative UX research for K-12 education platforms, including interviews, surveys, usability testing, competitive analysis, educator panels, and participant recruitment. Translate findings into high-fidelity web designs, interactive prototypes, dashboards, and accessible data visualizations. Collaborate with engineering and leadership while applying knowledge of standards-based grading, classroom workflows, WCAG accessibility, and FERPA privacy requirements.

Administers employee benefits programs with primary responsibility for leave of absence processes. Manages Workday benefits operations, enrollment and eligibility issues, vendor coordination, employee and manager guidance, documentation, communications, issue resolution, and process improvements. Interprets leave policies and applicable programs, partners with third-party administrators, and escalates complex or high-risk cases while supporting accurate, scalable benefits delivery.

Lead technical project delivery and roadmap evolution for content authoring platforms. Translate business goals into technical requirements, guide design discussions, manage integrations and data interoperability, and coordinate with vendors and education agencies. Investigate production issues using SQL Server and log analysis, oversee deployments with DevOps and SRE teams, support QA, mitigate technical risks, and maintain technical documentation.

The role involves developing and deploying machine learning solutions, optimizing models, and collaborating with cross-functional teams. Responsibilities include cloud architecture, algorithm engineering, and infrastructure best practices.