Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports compliance operations by maintaining records, monitoring policies, preparing audit and regulatory documentation, tracking tasks, researching regulatory updates, reviewing AML/KYC documentation, and preparing compliance reports. Collaborates with Compliance Analysts and Risk teams in a structured, fast-paced environment.

Supports business and technical teams by gathering requirements, documenting user stories and process flows, analyzing workflows, preparing functional specifications, supporting testing documentation, and participating in Agile ceremonies for ServiceNow solution delivery.

Configure and maintain Salesforce and related enterprise systems, including workflows, forms, business rules, data structures, and platform settings. Translate business requirements into technical configurations, troubleshoot issues, support testing and validation, maintain documentation and change logs, and assist with enhancements and updates. Collaborate with developers, analysts, and product teams while participating in Agile planning and ensuring configurations follow governance and best practices.

Analyze, optimize, and support CRM and service management systems, especially ServiceNow. Responsibilities include improving workflows, maintaining data quality, gathering requirements, developing reports and dashboards, troubleshooting issues, supporting integrations, training users, and testing enhancements. The role collaborates with Product, IT, and business teams to improve CRM functionality and adoption.

Analyzes, optimizes, and supports Salesforce and other CRM systems. Responsibilities include improving workflows, maintaining data quality, gathering requirements, developing reports and dashboards, troubleshooting issues, supporting integrations, training users, and testing enhancements.

The QA Analyst designs and executes test cases for Salesforce applications, performing functional, regression, integration, and UAT testing. Responsibilities include defect tracking, requirements validation, testing ServiceNow workflows and integrations, maintaining documentation, supporting Agile ceremonies, and assisting with release validation and production readiness. The role collaborates with developers, business analysts, and product teams to resolve issues and improve QA processes.

Develop and maintain scalable full-stack enterprise applications across front-end, back-end, APIs, databases, and cloud platforms. Build microservices, optimize systems and performance, contribute to architecture and CI/CD practices, and ensure secure, maintainable code. Collaborate with Product, Design, Architects, and Engineering teams to deliver features from concept through production while troubleshooting and upgrading existing systems.

Analyze transaction and financial data, build stakeholder dashboards and reports, support compliance and regulatory reporting, and collaborate with data teams to maintain data quality for payment operations and decision-making.

Build and maintain scalable ETL/ELT pipelines, integrate data from APIs, databases, and third-party systems, and develop reliable data models for analytics and reporting. Ensure data quality, governance, security, and accessibility while supporting batch and real-time processing. Monitor pipeline performance, troubleshoot failures, and collaborate with Product, Analytics, Engineering, and Cloud teams to improve data architecture and enable data-driven decisions.

Supports project teams on banking and payments engagements through requirements gathering, documentation, regulatory and payment-system research, reporting, basic data analysis, and administrative project support.