Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports the company’s social media presence by creating and scheduling posts, monitoring accounts and engagement, responding to basic messages, researching trends and hashtags, developing content calendars, preparing captions and promotional content, compiling basic performance reports, and maintaining consistent branding across platforms.

Provides remote technical support through phone, email, and chat. Troubleshoots basic computer, software, internet, password, and account-access issues; installs and configures software; documents resolutions; escalates complex problems; and delivers friendly assistance to employees and customers.

Provides remote customer support through phone, email, and live chat; answers product and policy questions, resolves complaints, processes account and service requests, maintains customer records, and escalates complex issues. The role requires strong communication, patience, problem-solving, computer literacy, attention to detail, and the ability to meet service and satisfaction targets independently.

Performs remote data entry and administrative support by entering, updating, verifying, and organizing information in digital databases and electronic records. Maintains spreadsheets, reviews documents for accuracy, identifies discrepancies, protects confidential information, responds to update requests, and completes assigned projects on schedule while communicating progress to supervisors.

Provides remote administrative and operational support, including scheduling, calendar management, email correspondence, document preparation, electronic filing, report and spreadsheet assistance, deadline tracking, internal coordination, and general support for management and team members. Requires strong organization, communication, multitasking, confidentiality, and independent work skills.

Provides remote administrative support by managing emails, calendars, meetings, documents, reports, correspondence, data entry, and communications with clients, vendors, and team members. Monitors assigned tasks, maintains deadlines, and supports smooth daily business operations using online communication and productivity tools.

Coordinate customer, client, and company appointments by answering scheduling inquiries, booking, rescheduling, and canceling appointments. Confirm bookings through phone, email, and text; maintain accurate electronic calendars; resolve scheduling conflicts; send reminders and follow-ups; and communicate professionally with customers and staff.

Provides first-level technical support to customers by phone, email, and chat. Troubleshoots basic software, connectivity, installation, setup, password, and account access issues; documents resolutions and escalates complex problems. Requires clear communication, patience, computer literacy, problem-solving skills, and willingness to learn. Previous IT experience or certification is beneficial but not required.