Leads complex enterprise technical programs and strategic portfolios across engineering, professional services, architecture, operations, and business teams. Oversees the full project lifecycle, governance, dependencies, risks, scope, change management, financial considerations, and executive reporting. Establishes scalable delivery frameworks, improves program management standards, pilots operating models, and drives operational excellence. Partners with senior stakeholders, removes delivery obstacles, defines success metrics, and mentors project managers while delivering cloud, infrastructure, software, networking, security, and automation initiatives.

Owns strategic enterprise client relationships, serving as the executive point of accountability for account growth, retention, revenue expansion, and customer outcomes. Develops account strategies, leads complex multi-year services engagements through close, aligns cloud and managed service solutions to client needs, coordinates cross-functional resources, manages escalations, and maintains pipeline and forecasting discipline.