Designs, develops, implements, and evaluates employee and clinical training using ADDIE and Understanding by Design. Conducts needs assessments, creates online and instructor-led learning materials, builds courses in authoring tools and an LMS, manages multiple projects, trains facilitators, evaluates learning outcomes, and improves content based on feedback and assessment results.

Manages the organization’s internal travel staffing program, coordinating therapist placements, approvals, onboarding, compensation, utilization reporting, and assignment logistics. Partners with Operations, Finance, HR, Payroll, and Talent Acquisition to align staffing deployment with business needs and budgets. Oversees external travel staffing vendors, including performance management, rate negotiations, contract coordination, and accountability for fill rates and traveler quality.

Advises hiring managers, defines recruiting requirements and strategies, sources and interviews candidates, manages applicant tracking data, supports offers and employee referrals, and communicates hiring progress and process improvements. Partners with onboarding coordinators to improve the new-hire experience and attends university events and conferences. The role requires recruiting experience, primarily in healthcare and physical therapy, along with ATS expertise and strong communication, interviewing, assessment, and negotiation skills.