Top Tech Jobs & Startup Jobs in Charlotte, NC

Own B2B customer relationships across onboarding, product adoption, reporting, training, and value realization. Drive Stratusphere usage, identify approval and engagement risks, coordinate technical support, and translate customer feedback into product improvements. Manage executive and private-equity reporting, create scalable documentation and playbooks, monitor customer health, and use AI tools to improve customer success operations.

Own strategic relationships with private equity firms and manage portfolio company sales cycles from warm introduction through contract signature. Responsibilities include partner relationship management, enterprise technology sales, pipeline development, executive presentations, deal strategy, and cross-functional coordination with Customer Success, Operations, and Product. The role requires translating cloud infrastructure savings and FinOps concepts into business value for PE sponsors and portfolio leadership, while tracking relationship health and measurable outcomes.

Design end-to-end product experiences for Stratusphere, translating complex cloud optimization, financial, approval, automation, and AI workflows into clear, trustworthy interfaces. Conduct customer discovery, usability testing, prototyping, and analytics-driven iteration. Build scalable interaction patterns and design-system foundations, collaborate with engineering through implementation, and use AI-assisted development tools for prototypes and front-end refinements. Improve customer confidence, adoption, approval velocity, time to value, and verified savings.

Lead architecture and hands-on development for cloud data optimization products and Stratusphere’s data platform. Diagnose and improve database, query, storage, networking, and workload performance across AWS, Azure, relational, analytical, search, and lakehouse systems. Build production services, integrations, testing, observability, and infrastructure automation while safely overseeing AI-assisted development. Partner with product teams, forward-deployed engineers, and customers to validate optimizations, document tradeoffs, and convert repeatable solutions into scalable platform capabilities.

Own product outcomes for an AI-native cloud infrastructure platform. Conduct customer discovery, frame problems, prioritize opportunities, prototype solutions, analyze product and business data, and collaborate with Design, Engineering, Sales, Customer Success, and Marketing. The role requires enterprise B2B product judgment, technical fluency across cloud infrastructure and FinOps, strong commercial awareness, AI-assisted workflows, outcome measurement, and end-to-end ownership from strategy through iteration.

Own product positioning, messaging, market and competitive research, pricing and packaging insights, customer proof, website and in-product messaging, product launches, sales enablement, and go-to-market strategy for an AI-native cloud infrastructure platform. Partner cross-functionally with Product, Sales, Customer Success, Finance, Design, and technical teams while using AI to accelerate research and content production. Measure messaging effectiveness and support customer-focused commercial outcomes.