Top Tech Jobs & Startup Jobs in Charlotte, NC

Internship SRE role responsible for availability, performance, and scalability of an e-commerce supply-chain platform. Tasks include SLO/SLA definition, observability (Prometheus/Grafana/Loki/Tempo/OpenTelemetry), incident response, capacity planning, disaster recovery for PostgreSQL, infrastructure-as-code (Terraform), CI/CD automation, and operational reliability for AI agent services. Mentored by Head of Technology/CTO with potential conversion to full-time based on performance.

Design end-to-end technical architecture for an integrated supply-chain e-commerce platform (MES→WMS→OMS→Payments→Invoices). Define modular service architecture, API contracts, tenant isolation (Postgres RLS), deployment IaC (Terraform, Docker, Traefik), observability (Prometheus/Grafana/OpenTelemetry), security (JWT, Vault), and integration of production AI agent frameworks (LangChain/LlamaIndex/AutoGen). Mentor teams and deliver compliant, scalable technical blueprints with target SLOs.

Remote three-month product management internship owning vision, roadmap, and prioritization for an integrated e-commerce and supply-chain SaaS platform. Coordinate cross-functional teams, conduct user research, define KPIs, run A/B tests, and productize AI agent/LLM capabilities. Focus areas include storefront conversion, WMS/OMS/MES features, multi-tenant JWT licensing, and go-to-market support. Mentored by Head of Product with potential conversion to paid full-time based on performance.

Build and maintain MLOps infrastructure: CI/CD for models, monitoring, deployment into a NestJS monolith, feature store/versioning, retraining workflows, A/B experimentation, and LLM operationalization.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Remote HR internship supporting recruitment, onboarding, employee records, engagement, HR operations, compliance documentation, performance management assistance, and general HR administrative tasks.

Build and maintain automated infrastructure and CI/CD pipelines using Terraform, Docker, Traefik, and Makefile. Implement observability (Prometheus, Grafana, Loki, Tempo, OpenTelemetry), backups (pgBackRest/Postgres15), and cloud/Linux administration. Automate deployment and monitoring for AI agent services and support monorepo workflow with SRE and DevSecOps teams.

Support data-driven decision-making by collecting, cleaning, and analyzing structured and unstructured data, performing EDA, assisting in building and validating ML and statistical models, creating visualizations and dashboards, documenting findings, and collaborating with cross-functional teams.

Design and govern a multi-tenant cloud infrastructure (AWS/GCP/Azure) for an e-commerce platform. Optimize capacity and costs for fluctuating traffic and AI agent compute, implement multi-region HA/DR for PostgreSQL 15 and Redis, enforce Terraform IaC governance, ensure cloud security and data residency compliance, and integrate containerized apps (Docker/Traefik) with monitoring (Prometheus, OpenTelemetry).

Support design, development, and maintenance of data pipelines and infrastructure. Assist with ETL/ELT workflows, data ingestion, cleaning, validation, modeling, and warehousing. Document processes and collaborate with data teams to support analytics use cases.